D.Franklin Reviews

Name: D.Franklin
Rating: 1.82

1.8 Rating 369 Reviews

20 %

of reviewers recommend D.Franklin

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1.8

Based on 369 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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D.Franklin 1 star review on 7th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sunglasses look like childrens fashion! They are way too small 7 € for return...”

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Posted 7 years ago

“Company sent me broken glasses; terrible quality. Have to pay shipping fee to send it back internationally. Never again.”

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Posted 7 years ago

“Quality of Sunglasses is miserable. Now I want to send them back and have to pay for it(from Germany to Spain). Never ever again.”

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Posted 7 years ago

“I purchased two pairs of glasses four days ago, and I’m still waiting for a simple confirmation email. I think it’s a scam”

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Posted 7 years ago

“I order , after one week no product received or even departed from the fabric , that is crazy , very bad customer care”

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Posted 7 years ago

“Hallo, ich habe Schuhe bei D. Franklin bestellt. Leider passen sie mir nicht und ich wollte sie retourschicken. Ich hab drei Mal eine Mail hingeschickt und nachgefragt wie das genau funktioniert und ob es ein Retourettikett gibt. Ich hab jedes mal die selbe Nachricht bekommen mit einen Link auf die HP und das ganze nach über eine Woche!! Man kann die Ware aber nur 2 Wochen danach retourschicken. Und, ich musste über 3 Wochen auf die Schuhe warten die dann in einen komplett kaputten Karton kamen! Ich werde nie wieder dort bestellen!”

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Posted 7 years ago

“Tying to get hold of there customer service is hard when living in the uk not even a contact number all email and still don’t get a response ? Where the customer services for your paying customers”

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Posted 7 years ago

“Keine Antwort auf E-Mails No answer of email after buy”

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Posted 7 years ago

“Terrible and cheap product. Wonky glasses, badly made. I emailed for a refund and sent photos of the problem,as requested. They told me they don't ever give money back, I have to pay for shipping the items back and then they investigate and replace the glasses. I spent £11 (tracked) sending the items back to get a refund so I'm out £46 for two pairs of glasses that I could have bought at the local market.”

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Posted 7 years ago

“very very very bad quality, sunglasses for 25€ that are worth 2€. the logo isnt made of metal”

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Posted 7 years ago

“Don't pay anything with this company, IT'S DROPSHIPPING ! All of the modele are F.A.K.E and made in China.”

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Posted 7 years ago

“Ordered when they offered the 2 for 1. After 2 weeks of waiting I wrote them and they told me that 1 pair of glasses are not in stock right now. They couldn‘t tell me when they will be available again. I canceled my order after 4 weeks waiting. Very bad customer service. Will not order again.”

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Posted 7 years ago

“Its been 20 days since I paid for my sunglasses, and still have not received a confirmation email... whatever the circumstance is it does not take 20 days to sort out a product and send an email”

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Posted 7 years ago

“THAY SENT A BAD CONDITION PRODUCT AND WHEN I SENT MAILS THAY NEVER ANSWERED VARY BAD COMPANY --------------DO NOT BUY -------------”

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Posted 7 years ago

“Falsch falsch falsch!!!! Wo ist mein Geld!!!!!!!!!!!”

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Posted 7 years ago

“The sunglasses I ordered look completely different compared to the website images. Poor quality product, they feel cheap. They don't refund the full order price when returning it.”

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Posted 7 years ago

“After purchase, no further updates. After weeks still no glassen or message back from support. Avoid this company!! Hopefully my credit card company will be able to retrieve the money.”

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Posted 7 years ago

“also i purchased sunglasses one week ago and i havent received any confirmation or nothing! i doubt to get anything”

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Posted 7 years ago

“No shipping information over week since purchased. Looking these reviews I have very little hope on the quality of service. Anyone reading this, a tip would be to report then on instagram that the company is a scam. They rely heavily on sponsored ads on IG so that will make them pull their socks up!”

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Posted 7 years ago

“Non mi sono arrivati gli occhiali che ho ordinato, non riesco a mettermi in contatto con Dr Franklin! Non acquistate in questo sito!”

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Posted 7 years ago

D.Franklin is rated 1.8 based on 369 reviews