“The seller on DHGATE agreed to a refund but it seems like DHGATE is not willing to do it. More than one month waiting for my money back and still waiting for it. I'll edit this review if there is any news.”
“Someone from this Company just tried to unlawfully use my CREDIT CARD to buy something for 81.74, this is to let you all know to be AWARE of this COMPANY,
I'm bringing charges against them through my bank.
Thanks for reading,and Good Luck with this so called Company.”
“I ordered high heeled shoes from dhgate. I received the shoes last week but it wasn’t the right size. I tried to e- mail and contact them by phone but until now I didn’t get any answer on how to exchange my purchase . I’m very disappointed .”
“Ordered a watch for 75 bucks Was sent a string bracket worth 10 cents. I see too many bad reviews for it to be a honest mistake. Wish I had checked reviews first. They got me. Never again”
“Ordered a long cardigan which never came. Contacted dhgate via online chat and was pretty much told I was lying. Tried to contact seller, nothing. Asked dhgate to help, nothing. So I'm out £20 but hopefully all these reviews I'm doing where I can, will stop others from getting involved with these scam merchants. And hopefully they'll lose money as people read how they might get nothing back in return for parting with their money. Robbers”
“Supplier,
Sex doll adult toys
Beijing, China (mainland)
(Mr Yaoguang.Z /C/O by Global HXWL
Building A17, the second indust
Rail zone of Fuwei community,
Fuyong st Baoan District SZ
Hong Kong
Hp 31746445
Doll ordered not same as shown on DHgate website
Totally different features, eg doll face not same, fixed vaginas quite hard....
Order request for standing doll but the supplier sent sitting down doll.....
Bra, and pant not similar as shown on advertising DHgate website....?
Ref: SHEN12231062461
Order Date: 2019-12-23
Full description of goods: inflatable appliances
Price US 97.27”
“I will no longer do business with DHgate. They allowed a seller Bigfront to send me something I did not order and take my money even though they opened a dispute and said he needed to refund me. They deleted all the dispute info but I have screenshot it all. I want my money back!!!”
“Dhgate is NOT a scam. I been buying from there for over 3years everything from shoes to electronics. It's all a bunch of different sellers and stores like Amazon and eBay you need look at the sellers ratings and reviews first and not just buy from the cheapest price because anything you find there's dozens of different stores that sell the exact same thing. So anyone to get ripped of that's the persons own ignorance for just sending money somewhere before checking what other customers say. There's a reason why they want a 5 star rating so bad it's because they can't change people's reviews which is what you need to read before buying from. Only common sense”
“I did not get my packages I ordered. My package went to Brooklyn instead of Latham NY. Seller ignored all my messages to him. About to report this to my bank!”
“scam I lost 2000USD they sent me a garbage and no buyer protection they sent my money to seller
seller can refuse the buyer protection
Dear stitch_Sap,
We have helped you to check with seller to see if they agree to resend again. But seller refused it. Please kindly understand that we can't require seller to resend replacement compulsively.
Sincerely,Chen Yuyue
DHgate Resolution Center”
“My experience with this business was very bad I will not recommend to buy sell or do any kind of business with this place you will lost your money . Nobody can’t have contact with this place no Costemer service no phone number.”
“Item bought online not similar with what we had seen on DHgate website....being offered online for buyers to order.... ( sellers sent us wrong doll pictures)”
“Do not buy from this site, I didn’t receive my products and when I tried to put on a dispute after being charged, it is a nightmare to get help, everything is automated and you go in circles. It tells me that the seller and product no longer exist but they took my money and no product was delivered to me”
