Displays2go Reviews

Name: Displays2go
Address: 81 Commerce Drive, , Fall River, Fall River
Rating: 4.45

4.5 Rating 5,889 Reviews

85 %

of reviewers recommend Displays2go

Company Reviews

Metrics

Info

4.5

Based on 5,889 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Displays2go:

Displays2go is an online supplier specializing in general business, retail, and trade show displays. We have thousands of products in-stock and ready to ship, including literature racks, sign stands, banner displays, TV mounts, and more.

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Location:

81 Commerce Drive, , Fall River
Fall River
02720

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Displays2go 5 star review on 9th May 2024

179

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was delivered and does not work. Can not get a response from the company on a return authorization for refund/credit.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you had this experience with your order. Our team has been receiving a high volume of calls and messages and this has led to a delay in our response time. Our customer care team will be in touch with you shortly. We appreciate your patience throughout this process.

Posted 2 years ago

“Ordered 2 display boards, received them in light duty card board package, the product inside is cracked and broke beyond use. Sent in photos for a credit yet no response from Displays2Go. Fed Ex delivery.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you had this experience, Rick. Our team has been receiving a high volume of calls and this has led to a delay in our response time. We appreciate your feedback on the packaging and we will be sure to share this with our product team. Our customer care team will be in contact with you to make this right. We appreciate your patience throughout this process.

Posted 2 years ago

“I've yet to receive anything from your company and am not even sure it's ever coming”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you have not received your order, Robert. We understand your frustration as this is not the experience we strive for. Our customer care team will be in touch with you to provide you more details on your order. We appreciate your patience throughout this process.

Posted 2 years ago

“The screws sent are the wrong size. This table is worthless without the right size screws”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you did not receive the correct screws with your order, Corina. We will be sure to share this with our product team for improvement. We would like the opportunity to make this right. Our customer care team will be in touch with you shortly.

Posted 2 years ago

“We still have not received our order. We needed it for last weekend, paid for the shipping to allow that to happen and it never showed.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you have not received your order, Loni. Our customer care team will be in touch with you to try to turn this experience around.

Posted 2 years ago

“My recent order of trash receptacles arrived with extensive shipping damage. The second receptacle was not delivered by FedEx due to extensive shipping damage. My impression from the one that was delivered was that the package was very poorly packed for shipment. Displays2Go shipped replacements but both arrived with the same severe damage rendering them useless. The extensive damage confirmed that the material was packaged so poorly that the damage was predictable and expected. I took many photos of the damage and shared them with the customer service person I spoke with so I won't make the effort to include them below. Contact Marshall Silva in customer service to see my emails and photos. I requested a full refund of my order but have yet to receive a confirmation. Please have someone send me confirmation that my full refund has been processed.”

Helpful Report

Posted 2 years ago

We are very disappointed to hear that you have had such a difficult experience with your order, Daniel. We understand your frustration as this is not the shopping experience we strive for. We will be sure to share this feedback with our team for improvement. Our customer care team will be in touch with you shortly.

Posted 2 years ago

“never recieved anything”

Helpful Report

Posted 2 years ago

We are sorry to hear that you did not receive your order, Gregory. Our customer care team will be reaching out to you to provide you with more details on your order. We appreciate your patience throughout this process.

Posted 2 years ago

“We were supposed to get 25 displays and we only received 24 of them, I reached out to customer service with no response.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you did not receive all of your order, Jasmine. We understand your frustration as this is not the shopping experience we strive for. Our customer care team will be reaching out to you shortly to make this right. Thank you for bringing this to our attention.

Posted 2 years ago

“I purchased the 3 Piece Wicker Patio Set with Weather-Resistant Build and Stackable Design – Taupe. I’m not a fan of writing reviews but this review is to ensure that this item is not purchased without knowledge of the major concern of the above-mentioned items. I am only 5’5”, the seats are very low even for me. The big concern is the alignment of the footings. Yes, there are four however, they are so misaligned that you cannot lean left or right.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you had this experience with your patio set, Timathy. We will be sure to share this feedback with our team for improvement. We would like the opportunity to turn this experience around. Our customer care will reach out to you as soon as our offices reopen on Tuesday. Thank you for bringing this to our attention.

Posted 2 years ago

“While the sign is as portrayed on the website, the assembly quality is lacking. There appears to have been two small applications of glue to hold the sign in the fixture. Within a month, this sign fell out of the fixture.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you had this experience with your sign, Theresa. We understand your frustration as this is not the experience we strive for. We would like to make this right, our customer care team will reach out to you shortly.

Posted 2 years ago

“Received the shipment but unfortunately it was not complete. Three boxes were received first and days later I received the fourth box. Some of the parts needed to assemble the displays were missing; not included in the shipment. I have emailed and requested the missing parts but still have not received them.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you had this experience, Elvira. We understand your frustration as this is not the shopping experience we strive for. We would like the opportunity to turn this experience around. Our customer care team will be in touch with you to make this right as soon as our offices reopen on Monday.

Posted 2 years ago

“The stand was damaged .. Cannot adjust it up and down. A learning lessen for me..”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you are having this experience with your stand, Tony. We would like to turn this experience around for you. Our customer care team will be in touch with you to make this right.

Posted 3 years ago

“The person we worked with does not respond in a timely fashion to emails. She’s currently not responded at all. The design she did was very child like when we sell alcohol and childlike seems inappropriate. We’ve still not been refunded as she will not respond to our request. Defiantly will not use your services in the future.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you had this experience shopping with us, Jessica. We understand your frustration as this is not the shopping experience we strive for. Our customer care team will be reaching out to you to make this right. Thank you for taking the time to bring this to our attention.

Posted 3 years ago

“I bought a rolling rack it came damage I call a lady said they already ship one out.”

Helpful Report

Posted 3 years ago

Tara, we're very sorry to hear that the rolling rack arrived damaged. We always strive to deliver a great customer experience and are sad to hear we missed the mark. One of our customer care specialists will follow up with you on the status of your replacement order. Thank you for reaching out so that we have the opportunity to resolve this for you.

Posted 3 years ago

“I am very dissatisfied. It was thrown together and end it got to me it was in bad shape. I am disappointed and so is my church family”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you had this experience, Lawrence. We would never want you to have to settle for a product that was damaged during shipping and has been compromised. Our customer care team will reach out to make this right.

Posted 3 years ago

“I tried for two days and couldn't make these things work. Couldn't even get more than one side attached without damaging the poster and it sliding all over the place. Don't waste your money”

Helpful Report

Posted 3 years ago

We are sorry to hear that you had this experience, Erin. We truly aim to deliver an excellent shopping experience for every one of our customers and are sad to hear that we didn't deliver in your case. We would like the opportunity to make this right. Our customer care team will be in touch with you as soon as our offices reopen on Monday.

Posted 3 years ago

“Two out of the three items ordered came in BROKEN. The delivery box was in good shape and the boxes within. Looked like the broken items were just put in the boxes and sent.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you had this experience with your order, Diane. We work hard to ensure that our products arrive safe and secure to your door, and regret that we failed to fully meet that standard with your order. We would like the chance to make this right for you. We will have one of our customer care specialists follow up.

Posted 3 years ago

“The host stand came busted up. I emailed and haven’t received a response. I need to call but I’ve been busy and haven’t been able to.”

Displays2go 1 star review on 12th May 2021

Helpful Report

Posted 3 years ago

We are very sorry to hear that your stand arrived damaged, Shanti. We would like the opportunity to turn this experience around. Our customer care team will be in touch with you to make this right.

Posted 3 years ago

“The table runners are a great product, and started off with a great price, the only bad part is you get charged Shipping for each runner you order and they come in the same box. Has anyone ever heard of flat-rate shipping?.”

Helpful Report

Posted 3 years ago

We appreciate you sharing this feedback with us, Erin. We apologize for the high shipping costs you experienced with your order. We are always working to improve upon our shipping costs and offer the most competitive pricing. We will be sure to share this feedback with our team. it's valuable feedback like this that helps us to improve our process and for that, we thank you.

Posted 3 years ago

“Too expensive not worth it”

Helpful Report

Posted 3 years ago

We are sorry to hear that you are not satisfied with your order. We'd like the chance to try to change your mind about us and can certainly help you with an easy return or to help find another solution that works for you. Our customer care team will be reaching out to you as soon as our offices reopen on Monday. Thank you for your feedback.

Posted 3 years ago

Displays2go is rated 4.5 based on 5,889 reviews