Displays2go Reviews

Name: Displays2go
Address: 81 Commerce Drive, , Fall River, Fall River
Rating: 4.45

4.5 Rating 5,879 Reviews

85 %

of reviewers recommend Displays2go

Company Reviews

Metrics

Info

4.5

Based on 5,879 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Displays2go:

Displays2go is an online supplier specializing in general business, retail, and trade show displays. We have thousands of products in-stock and ready to ship, including literature racks, sign stands, banner displays, TV mounts, and more.

Visit Website

Location:

81 Commerce Drive, , Fall River
Fall River
02720

Write Your review

Tell us how Displays2go made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Displays2go 4 star review on 22nd April 2024

178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“both displays broke within two days. Tried to call for refund/return and got cut off twice.”

Helpful Report

Posted 2 years ago

Steve, we are very sorry to hear this and sincerely apologize for the inconvenience it caused. We understand your frustration as this is not the kind of experience we strive to deliver. We would appreciate the opportunity to earn your trust back and will have one of our customer care specialists reach out to follow up.

Posted 2 years ago

“Padded wood look floor is delaminating after 10 days at event . Would not recommend this product.”

Helpful Report

Posted 2 years ago

Dennis, we are very sorry to hear that the quality of the flooring did not meet your expectations. We understand your frustration and would like the chance to turn this experience around. We will have one of our customer care specialists follow up.

Posted 2 years ago

“I’m new to your site and products. First of all, the item arrived cracked and broken. My first encounter with Customer service was terrible. Tia kept me on the phone for 23 minutes and assured me that she handled the return properly. She issued me a reference # D2GCM000001754. Then she quoted me a return amount of $230.29. She assured me that i would receive the refund within 5-7 working days. I called back 4 days later and spoke to James. He was terse and sounded like he was having a bad day. Much to my dismay, he informed me that the return was never proceeded correctly. Luckily, I trusted my instincts and followed up with the return status. Otherwise, the pending return would have stayed in limbo without any resolution. I literally asked, “you mean If I had never called, I wouldn’t get my money back?!” I was infuriated because after wasting 23 minutes of my time, she told me everything was fine and the return was processed correctly. I lost confidence in her abilities after she continuously put me on hold and literally needed someone to hold her hand and walk her through the return process. 2 words: incompetent and unprofessional This has been my overall experience with your customer service. I will NEVER shop here again and frankly the quality of the defective product was questionable. There’s no way this cheap hunk of plastic is worth $200+. I’m glad it was broken. I want my money back. I find solace that one of these days I will get my money back. You can expect a call from me on Tuesday if I don’t see a credit I’ve been keeping a phone log of the people I’ve spoken to in your customer service department Hopefully, I get my money back. I want my refund tomorrow. I expected 3-5 and that isn’t going to happen. Needless to say, yes I am very disappointed and irritated with you people”

Helpful Report

Posted 2 years ago

Diana, we are very sorry to hear this was your experience shopping with us. This is not the kind of experience we strive to deliver, nor is it reflective of who we are as a company. We understand your frustration and would like the chance to earn your trust back. One of our customer care specialists will follow up with you directly so that we may resolve this. We appreciate your patience and the opportunity to make this right.

Posted 2 years ago

“Awful, customer service doesn't exisit as i have sent multiply emails about my order.”

Helpful Report

Posted 2 years ago

“I tried calling for assistance and was on hold multiple time to ask questions about the product and had to hang up after waiting over 30 minutes to an hour. Not satisfied with the product.”

Helpful Report

Posted 2 years ago

Kathleen, we are very sorry to hear this and apologize for the inconvenience. We would like the chance to make this a better experience for you and will have one of our customer care specialists follow up to do so. We sincerely appreciate your patience and the opportunity to make this right.

Posted 2 years ago

“Sent me damaged merchandise and still have not refunded me. Do not reccommend.”

Helpful Report

Posted 2 years ago

Lynn, we are so sorry to hear that you are having this experience and understand your frustration. We would like the opportunity to turn this around for you. Our customer care team will reach out to assist you with this issue.

Posted 2 years ago

“Difficult to make a return.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you are having a difficult experience making your return. Our customer care team will reach out to assist you, Lisa.

Posted 2 years ago

“We like your products, but customer service is so poor, we can't order from you! Call me for more details. 918 440 5421”

Helpful Report

Posted 2 years ago

We are disappointed to hear that you are having this experience. Our customer care team will reach out to assist you, Kim.

Posted 2 years ago

“I ordered the wrong size in display and had to pay to return it and ended up paying more for the return than the display.”

Helpful Report

Posted 2 years ago

We are sorry to hear that your display was not the correct size for your needs, Sandra. We appreciate this feedback tremendously. It's this type of valuable information that allows us to continually improve upon our process and for that, we thank you.

Posted 2 years ago

“The plastic covers on the signs I purchased only last about a day or two in sunlight. The units are worthless to me.”

Displays2go 1 star review on 1st September 2021

Helpful Report

Posted 2 years ago

We are very sorry to hear that you had this experience with the plastic covers for your sign, Brett. We would like to try to turn this experience around. Our customer care team will reach out to you. Thank you for bringing this to our attention.

Posted 2 years ago

“Wow! I made a purchase and the item did not look the same as displayed, so I returned the item with the hopes of ordering again later. My order was 59.10 and I received a refund of 28.41. I have no problem paying the return shipping fee, but 30.69 in return fees, really. There must be a third party in this. Very disappointed.”

Helpful Report

Posted 2 years ago

We are sorry to hear that you are having this experience, Crystal. We would like the opportunity to try to turn this experience around. Our customer care team will be in touch with you. Thank you for bringing this to our attention.

Posted 2 years ago

“1. Too heavy 2. Too difficult to get those tiny screws in given the angles needed. With today’s technology-graphite would be lighter and the plastic trays could snap ons like legos!! Not good for tradeshows because if this. I GAVE IT AWAY! Waste of $600!!”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you had this experience with your order, Gina. We will be sure to share this with our product team for improvement. We would like the opportunity to try to turn this experience around for you. Our customer care team will reach out to you when our offices reopen next week. Thank you for taking the time to share this feedback with us.

Posted 2 years ago

“Came with no instructions very flimsy last 5 days. I just throw it away. The other 2 products I ordered works great.”

Helpful Report

Posted 2 years ago

Ashely, we're very sorry to hear that you were unhappy with the quality of the product. We sincerely appreciate your feedback and it will be shared with our product development. One of our customer care specialists will follow up with you.

Posted 2 years ago

“My order was fine, not quite the quality I expected but passable. However, the 15 damn emails every twenty minutes asking "How'd we do?" makes me not want to order anything from your company ever again.”

Helpful Report

Posted 2 years ago

We're sorry to hear that you've had this experience and appreciate the feedback. We'll be sure to look into your account and make sure you do not receive further requests. Thank you for reaching out. Please note that any changes may take up to 48 hours to go into effect.

Posted 2 years ago

“The table did not operate correctly and no one returned my communicationd”

Helpful Report

Posted 2 years ago

We are sorry to hear that you are having this experience with your table, Robert. Our customer care team will be in touch with you to make this right as soon as our offices reopen on Monday.

Posted 2 years ago

“I would not recommend these items. I bought 2 listings and total of 4 items. The hat stands are not usable for adult hats and are very small. these are advertised for adult sizing and are not in anyway. The bottom of the one is not flat and it wobbles when placed on a table. I messaged about this and was told another would be sent but not received it. Received the second box with the shirt stands. Very first thing one of the top finials came off out of the box. Not glued on well at all and you can see how poor the glue job was. Once again one of these bottoms is not flat and wobbles. The very first thing any shop who sells displays should do is make sure they are flat and will set on a table correctly.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you are having this experience with your order, Regina. We will be sure to share this experience with our product team for improvement. We would like the opportunity to try to turn this experience around for you. Our customer care team will be in touch with you shortly. Thank you for taking the time to share your feedback with us.

Posted 2 years ago

“The quality of the construction is not good. Having issues with it immediately after getting it.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you are having this experience with your order, Luke. We will be sure to share this feedback with our product team for improvement. Our customer care team will be in touch with you shortly to try to turn this experience around.

Posted 2 years ago

“The bottom fell out of the holder.”

Helpful Report

Posted 2 years ago

We are sorry to hear that you are having this experience, Lisa. and would like the opportunity to turn this around for you. Our customer care team will reach out to assist you with this issue upon returning to the office on Monday.

Posted 2 years ago

“Very POOR customer service, very LONG turnaround, and mostly they don't respect the given shipping date, which can be critical considering their very long production time. AVOID and find other suppliers”

Helpful Report

Posted 2 years ago

We are disappointed to hear that you had this experience shopping with us, Sylvere. We understand how delays in turnaround time can be a very frustrating experience and apologize for any inconvenience this may have caused you. We would like the chance to turn this around and win back your trust. Our customer care team will be in touch with you shortly.

Posted 2 years ago

“Item was delivered and does not work. Can not get a response from the company on a return authorization for refund/credit.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you had this experience with your order. Our team has been receiving a high volume of calls and messages and this has led to a delay in our response time. Our customer care team will be in touch with you shortly. We appreciate your patience throughout this process.

Posted 2 years ago

Displays2go is rated 4.5 based on 5,879 reviews