Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 3.14

3.1 Rating 1,633 Reviews

53 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

3.1

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

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“Dishwasher replacement as fault could not be rectified. Good service but slight delay with delivery otherwise all good”

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Posted 2 months ago

Thank you for your feedback, Jackie! We're glad to hear you received good service, and we appreciate your understanding regarding the delivery delay. Your patience means a lot to us as we strive to provide the best experience possible. If you need any further assistance, feel free to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Very expensive”

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Posted 2 months ago

We’re truly sorry to hear that you found our services to be expensive, and we understand how important it is for you to feel you’re getting good value. Your feedback is important to us, and we continually strive to ensure our offerings are both competitive and transparent. We appreciate your thoughts and will take them into consideration as we work to improve our services. Thank you for sharing your experience with us. Many thanks, The Domestic & General team

Posted 2 months ago

“No fuss, fixed quickly, no extra charge, good customer service”

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Posted 2 months ago

Thank you so much for your fantastic review, Michelle! We're thrilled to hear that you had a smooth and swift experience with our service. It's great to know that our team delivered quick fixes without any extra charges to you. Your satisfaction is our priority, and we’re always here to help! Many thanks, The Domestic & General team

Posted 2 months ago

“Couldn't ask for more”

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Posted 2 months ago

Thank you for your wonderful review! We’re thrilled that you couldn’t ask for more from us. Your satisfaction is what drives us to provide the best service possible, and we’re grateful for your kind words. If you ever need anything else, don’t hesitate to get in touch! Many thanks, The Domestic & General team

Posted 2 months ago

“Staff giving incorrect information and being incredibly unhelpful”

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Posted 2 months ago

We’re truly sorry to hear that you encountered incorrect information and found our staff unhelpful. We understand how frustrating this can be when you're seeking assistance. Your feedback is invaluable to us, and we are committed to improving our support and ensuring our team is well-informed to better assist our customers in the future. We truly appreciate you bringing this to our attention. Thank you for your understanding. The Domestic and General Team

Posted 2 months ago

“Cannot complain. Everything was satisfactory.”

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Posted 2 months ago

Thank you for your kind review! We're delighted to hear everything was satisfactory for you. Your positive feedback keeps us motivated to provide the best service possible. If you need any assistance in the future, feel free to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Engineer arrived on time , repaired the tumble dryer in very short time. Both guys were polite and knowledgeable. Service second to none.”

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Posted 2 months ago

Thank you for your amazing review, Rob! We're delighted to hear that our engineer arrived on time and quickly resolved your tumble dryer issue. It’s wonderful to know you found our team both polite and knowledgeable, as we strive to provide top-notch service. If you ever need assistance in the future, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Prompt in engineer calling”

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Posted 2 months ago

Thank you for your great review! We’re delighted to hear that our engineer was prompt in reaching out to you. Quick and reliable service is what we aim for, and your feedback reassures us that we’re on the right track. If there’s anything more we can assist you with, just let us know! Many thanks, The Domestic & General team

Posted 2 months ago

“Everything was done afficently and in quick time .”

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Posted 2 months ago

Thank you for your kind review, Michael! We're delighted to hear that everything was handled efficiently and quickly. Your satisfaction is our top priority, and we appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“As far as I am concerned Domestic General attended to my washer problem very quickly & with respect & professionally. I would personally recommend Domestic General for your service your white goods needs. Malcolm Alcock”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words, Malcolm! We’re delighted to hear that our team responded swiftly and professionally to your washer issue. Your recommendation means a lot to us, and we’re glad we could meet your service needs. If there’s anything else we can assist you with, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“These posts do not look real every 3 to 5 minutes come on now”

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Posted 2 months ago

We appreciate your feedback, Sherry. We understand how skepticism can arise when it comes to online posts, and we're committed to maintaining transparency in our communications. Your experience matters to us and we take your concerns seriously. However, these are real reviews from all of our territories. Thank you for taking the time to share your thoughts. Many thanks, The Domestic & General team

Posted 2 months ago

“It was ages ago had to wait long for cooker glass new cooker glass broke after a week was brand new cooker so not a lot to say really tbh , fridge plastic broke on door that came in good time though ,”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience! We’re sorry to hear about the issues with your cooker glass and fridge door, and we appreciate you bringing this to our attention. It’s great to know the fridge was delivered promptly, and we’re here to help if you need anything further regarding the cooker. Your feedback is invaluable to us as we continuously strive to improve our service. Many thanks, The Domestic & General team

Posted 2 months ago

“Very good service would recommend to all”

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Posted 2 months ago

We’re delighted to hear that you had a very good experience with our service! Your recommendation means a lot to us, and we strive to provide the best support possible to all our customers. Thank you for taking the time to share your positive feedback! Many thanks, The Domestic & General team

Posted 2 months ago

“Very pleasant & helpfull”

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Posted 2 months ago

Thank you for your lovely review! We’re delighted to hear that you found our team pleasant and helpful. It’s always our goal to make every interaction a positive one, and your feedback truly motivates us. If you ever need further assistance, don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Fantastic service and quick. Engineer came out appliance not fixable. New one delivered next day. Can't fault D &G ..”

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Posted 2 months ago

Thank you for your amazing feedback! We're delighted to hear that you found our service fantastic and quick. It's always our goal to ensure a smooth process for our customers, and your experience highlights that commitment. If there's anything else we can assist you with, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Good service problem fixed very happy”

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Posted 2 months ago

Thank you for your fantastic review! We’re delighted to hear that your problem was fixed and that you’re very happy with our service. Your satisfaction is what motivates us to keep improving and providing the best experience possible. If you need anything else, just let us know! Many thanks, The Domestic & General team

Posted 2 months ago

“Couldn't ask for a better service”

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Posted 2 months ago

Thank you for your fantastic feedback! We're delighted to hear that you couldn't ask for a better service. Your satisfaction truly inspires us to keep delivering top-notch experiences every day. If you need any assistance in the future, please feel free to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“The engineer who attends is so helpful and patient, and this time went out of his way to find a temporary workaround solution to prevent me being inconvenienced. It’s really easy to book a call out and follow up is great.”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review! We're delighted to hear that our engineer was able to assist you with patience and find a temporary solution to keep things running smoothly. It's great to know that you found the booking process easy and enjoyed the follow-up! We truly appreciate your feedback and are always here to help. Many thanks, The Domestic & General team

Posted 2 months ago

“Very well done”

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Posted 2 months ago

Thank you so much for your kind words, Alan! We truly appreciate your positive feedback and are delighted to know you were satisfied with our service. Your support inspires us to keep delivering the best for our customers. If there's anything else we can assist you with, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

“Quick response and fix as usual”

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Posted 2 months ago

Thank you for the fantastic feedback, Michael! We’re delighted to hear that you received a quick response and fix from our team. Your satisfaction is incredibly important to us, and it motivates us to keep delivering top-notch service. If you need anything else in the future, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 months ago

Domestic and General is rated 3.1 based on 1,633 reviews