Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 3.14

3.1 Rating 1,637 Reviews

53 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

3.1

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

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“Eng said there was a coin in machine which he cleared l thought it was now fully functional next day put machine on clothes were wringing wet put it in a Bcycke to spin only for it to go on full cycle with same result at end wringing wet clothes”

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Posted 1 year ago

“Domestic and General was a breeze once hotpoint sorted themselves out after losing the repair information for two weeks , so the whole thing took about a month to complete .D&G were brilliant in helping sort it out with hotpoint”

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Posted 1 year ago

“Great service. All fixed thank you”

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Posted 1 year ago

“Very happy and always very quick to sort.”

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Posted 1 year ago

“Engineer was on time and did an excellent job and machine still works well”

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Posted 1 year ago

“Excellent service and quick delivery of parts”

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Posted 1 year ago

“Great service, really pleased with everything. Thanks”

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Posted 1 year ago

“Always very good service and professional service prompt service and repair been with D and G for years now I really would not be without the insurance on my things if they go wrong I know i am covered.”

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Posted 1 year ago

“Great service quick job cleans up after himself polite”

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Posted 1 year ago

“Just getting to speak to a person is almost impossible, and having to get a third party to effects the repair with no knowledge of the problem . Two visits to sort it out The actual engineer was very helpful . Administration no so good”

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Posted 1 year ago

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Posted 1 year ago

“Arrange engineer to come out to fix the problem quickly. Engineer tidy and respects your property.”

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Posted 1 year ago

“Please don't use these guys. I got a policy with them for washer dryer but not very transparent. My system broke down and they won't install it.”

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Posted 1 year ago

“Very quick to Respond and very Efficient”

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Posted 1 year ago

“Got the job done quickly, very pleased with the work.”

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Posted 1 year ago

“Can only say all expectations were met . Courteous polite and professional gentlemen. Problem explained and solved . Thank You”

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Posted 1 year ago

“The waiting time to get an engineer out is poor only 2 stars but the engineer was very helpful and eventually my oven was replaced, once my oven had been condemned after many repairs, it was a very efficient service getting it replaced with a selection of like for like cookers”

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Posted 1 year ago

“Not fix yet and I have a disability daughter waiting now2weeks not happy at all cost me money to do the washing”

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Posted 1 year ago

“My washing machine is so old and is not working properly it smells and it is basically on its last legs. The engineer that came out was amazing and professional. It’s domestic and general that’s the problem. I have basically paid for my washing machine 4 times over and my premium has doubled but now I am stuck in the situation due to the changes of the insurance that I can’t get out. I cannot afford a new machine and now am not able to have any clean clothing or anyway smell ok. My advice to anyone, please just save the money monthly and don’t bother with the insurance!”

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Posted 1 year ago

“You have not repaired it yet with the excuse of no engineer and that you are waiting for a part. Very shabby indeed”

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Posted 1 year ago

Domestic and General is rated 3.1 based on 1,637 reviews