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Domestic and General Reviews

2.3 Rating 840 Reviews
32 %
of reviewers recommend Domestic and General
2.3
Based on 840 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
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Domestic and General 2 star review on 23rd January 2023
Anonymous
Domestic and General 1 star review on 2nd December 2022
Mrs McArthur
Domestic and General 1 star review on 2nd December 2022
Mrs McArthur
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
8
Anonymous
Anonymous  // 01/01/2019
Good service easy to contact
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Posted 1 month ago
Very quick and reliable service
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Posted 1 month ago
I have complained twice in the 3 years I've been using D&G and both times they've dealt with my issues quickly and professionally. From my experience I find them a very good company and have found their customer service superb.
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Posted 1 month ago
Received my replacement washing machine with no fuss and in record time. Exactly the same as my previous machine except more up to date and I couldn’t be happier
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Posted 1 month ago
Absolutely awful service my boiler was leaking for nearly a month before they eventually came out to fix it, I must have spent about 8 hours on the phone to them I was just passed from pillar to post, I had water damage in my house become of this at one point I have water running on to electrics which I had to resolve myself, DO NOT USE
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Posted 1 month ago
Very good service
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Posted 1 month ago
Answered phone straight away and arranged boiler service on a day to suit me
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Posted 1 month ago
Easy to order a new appliance very straightforward and item was delivered when they said it was perfect all the way through
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Posted 1 month ago
Great service and reassuring when at the time of need.
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Posted 1 month ago
Domestic agreed to our repair but the appointed new contractor refused to tell us that they were not carrying out the repair. We have been with you for 15 Years. We never had this sort of problem with the previous contractor Baxi who were excellently M H Travis
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Posted 1 month ago
Very easy to deal with
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Posted 1 month ago
Efficient, speedy solution to broken appliance. Unfortunately unable to fix received new for old appliance. Extremely gratefulšŸ‘
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Posted 1 month ago
Boiler was fixed quickly
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Posted 1 month ago
Very good service
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Posted 1 month ago
They are always helpful and get the job done.
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Posted 1 month ago
It was a very simple and quick fix on my boiler, and he showed me how to fix it myself if the same thing happened again.
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Posted 1 month ago
We everything went as planned
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Posted 1 month ago
My cover with D&G has given me peace of mind as regards what would be a heavy outlay if one of my essential appliances were to break down and required a heavy repair cost or the cost of replacing it. This is especially so since my freezer broke down a year or so ago - when D&G provided me with a new one!
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Posted 1 month ago
my boiler was fixed promptly
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Posted 1 month ago
The job was done efficiently.
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Posted 1 month ago
Domestic and General is rated 2.3 based on 840 reviews