Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 2.32

2.3 Rating 840 Reviews

32 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

2.3

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5

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Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

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“Excellent service, quick response and issue resolved. I’m a very happy customer.”

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Posted 1 month ago

“Customer service was excellent, sorted problem out within 48 hours.”

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Posted 1 month ago

“Completely misdiagnosed the problem because the engineers did not investigate thoroughly enough. We did not need a new pump. Nothing wrong at all with the existing one. Not impressed.”

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Posted 1 month ago

“Excellent service , good communication and in time scale”

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Posted 1 month ago

“Boiler still not fixed and weeks of me chasing them has led me to just get it sorted myself. 50quid excess paid (plus 2 years of monthly fees) and 6 working days wasted which they felt is worth just over 50quid back. I will never use this company again and would recommend they are avoided.”

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Posted 1 month ago

“Excellent. Service. Delivery on ye.”

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Posted 1 month ago

“Very happy with the service”

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Posted 1 month ago

“Brilliant. Always efficient and sort things without fuss. They make clear your appointment times and any problems they make sure you are informed and a new appointment booked.”

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Posted 1 month ago

“I thought the process was slow and lacked communication at the beginning.delivery was right on time though.”

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Posted 1 month ago

“Easie process with replacement, highly recommended”

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Posted 1 month ago

“Had to wait over a week to get dryer fixed at the 3rd attempt even though I have a disabled grandson 🙄”

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Posted 1 month ago

“Prompt response.”

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Posted 1 month ago

“Service went well though did have some on-line problems finding a replacement. Efficient delivery and removal of failed American Frdge/Freezer went very fast - 2 delivery personnel did a great job.”

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Posted 1 month ago

“Was passed on the telephone from person to person, was on the phone for over 2 hours and the people I spoke with had no clue what they were doing, just passing me forwards and backwards. Still waiting on my replacement washing machine to be delivered . I was sent a text and also an email advising of a delivery date that’s not suitable so said I could go online and change it …. Went online you can’t change it so I had to phone the number that was online for the delivery company ….. they knew nothing about it!!!. In total iv waited over 4 weeks … they did send out a replacement after 4 weeks but it arrived faulty and im currently waiting on my new one.”

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Posted 1 month ago

“We had an insurance with you on our washing machine, it was a bit of a wait but all went so well, thank you very much.”

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Posted 1 month ago

“Dealt with on the phone very promptly without any waiting advise me and listened to the issues I had and promptly arranged an engineer to call an address situation. I found the whole experience very positive and helpful at every stage.”

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Posted 1 month ago

“Any issues with my washing fixed with in days. My last repair was bigger and sorted with in 2 weeks, to get a new washibg machine. Definetly worth the insurance payment. No hassle”

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Posted 1 month ago

“Great service indeed Professional installation by the the best Talkative and honest people Very satisfied Thankyou”

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Posted 1 month ago

“Happy with the company but my repair was cancelled 3 times before being fixed.”

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Posted 2 months ago

“Never have a problem with D and G coming and fixing any of our machines”

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Posted 2 months ago

We sincerely appreciate you taking the time to share your feedback with us. We're so glad to know everything worked out for you as planned. If you need assistance in the future, please don’t hesitate to reach out. We're always here to help! Many Thanks! The Domestic & General Team

Posted 2 months ago

Domestic and General is rated 2.3 based on 840 reviews