Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 3.14

3.1 Rating 1,637 Reviews

53 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

3.1

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

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“THEY DID NOT HONER THERE AGREEMENT.”

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Posted 2 months ago

“Engineer turned up and only had to replace a door handle, instead he chose to remove the lid and snap the locking mechanism on the machine. He then proceeded to state it was already broken! I was not impressed and told him so which surprise surprise he did not like. Since then I had a call back from Domex stating they would hand the call back to d and g, meanwhile I still have no working machine, it had a broken door and handle and lock now and no sign of a call back to fix the machine. Goodbye d and g”

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Posted 2 months ago

“Great service, does exactly what it says on the tin”

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Posted 2 months ago

“Just to say I was happy with the engineer that came to service my cooker”

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Posted 2 months ago

“Too expensive for what it is. Couldn’t understand why an engineer had to call, when I had explained which part was needed to repair my cooker. After his visit the part was posted to me - which is fine - but wasn’t his visit a waste of time (his and mine).”

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Posted 2 months ago

“Had a great experience of your service when my fridge freezer went wrong last year.It wasn't able to be repaired so you offered me a new one the service I received was great.Unfortunately the first one that was delivered did not work but the next one I had was fine and did not take long to be delivered and was all sorted out pretty quickly.Would also like to say when I phoned up at first the lady I spoke to could not find an engineer in my area,so she told me to find one pay the bill and that you would refund me the expenses which you did with no problem thank you.”

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Posted 2 months ago

“The young man that came to repair my cooker was so helpful, also very honest as it appeared my cooker was actually not broken, The engineer explained to me fuilly why my cooker was doing this. I would definitely use this company again.”

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Posted 2 months ago

“As always a company I can always rely on with peace of mind knowing that D&G are there to repair or replace with a great service over many years.”

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Posted 2 months ago

“Always professional very good service, quick availability for repairs, been with them over 40 years would recommend.”

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Posted 2 months ago

“I have been with domestic and general for years on multiple appliances and found them very reliable and the cost is very reasonable”

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Posted 2 months ago

“Great service!”

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Posted 2 months ago

“So very helpful, especially when my tv broke and it was un fixable it was replaced very quickly”

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Posted 2 months ago

“To many hoops to book an engineer, can be overwhelming.”

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Posted 2 months ago

“Very good service”

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Posted 2 months ago

“Excellent all round”

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Posted 2 months ago

“Met my expectations”

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Posted 2 months ago

“Worth every penny. I’ve always had all my kitchen appliances covered with these, if ever I’ve needed a repair they’ve always agreed a date pretty soon. They always repair or replace no questions asked. No weeks of waiting!”

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Posted 2 months ago

“Too expensive”

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Posted 2 months ago

“Very helpful, easy to make an appointment and everyone they have sent has been amazing”

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Posted 2 months ago

“Having to wait a week for a washing machine to get fixed! In the central belt of Scotland?! And got an email saying "we hope your machine is working" You're not attending till Thursday!! 🙈”

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Posted 2 months ago

Domestic and General is rated 3.1 based on 1,637 reviews