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Domestic and General Reviews

3.1 Rating 1,637 Reviews
53 %
of reviewers recommend Domestic and General
3.1
Based on 1,637 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Domestic and General Reviews
Domestic and General 2 star review on 23rd January 2023
Anonymous
Domestic and General 1 star review on 2nd December 2022
Mrs McArthur
Domestic and General 1 star review on 2nd December 2022
Mrs McArthur
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
8
Anonymous
Anonymous  // 01/01/2019
Very quick to come out when I had a problem with my washing machine
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Posted 10 months ago
I feel less stressed knowing I'm protected weather it's broken or damaged equipment it's never been an issue to resolve and if the item can not be fixed then you'll get a new 1 provided.
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Posted 10 months ago
Quick reliable service
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Posted 10 months ago
Did what it said on the tin.Brill
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Posted 10 months ago
Amazing very good
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Posted 10 months ago
Usually good but not this time just turned my fridge down
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Posted 10 months ago
Excellent service fixed on first day
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Posted 10 months ago
Prompt service and a very efficient and courteous engineer.
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Posted 10 months ago
Too many telephone calls, passed Ffrom one number to another, no English speaking person to deal with appointment
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Posted 10 months ago
A mix up caused the repair to take 3 weeks. It could have been completed in 2 days. Poor show.
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Posted 10 months ago
The engineer was very helpful
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Posted 10 months ago
Iv been with domestic and general for many years I would recommend to anybody
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Posted 10 months ago
Fast and efficient service to get my oven working again. Thank you.
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Posted 10 months ago
Had problems with machine since had it. So many Engieer visits I think it should be replaced
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Posted 10 months ago
Fixed quickly, very pleased
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Posted 10 months ago
Disgusting I cannot believe what has happened on the service
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Posted 10 months ago
Easy to book. Engineer was very nice and explained what the problem was with the washing machine, fixed it in no time. Very happy thanks.
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Posted 10 months ago
Good prompt service this time
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Posted 10 months ago
When i ring the person I deal with is always kind & polite & trys everything to help me
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Posted 10 months ago
good company always fix my problems
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Posted 10 months ago
Domestic and General is rated 3.1 based on 1,637 reviews