Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 3.14

3.1 Rating 1,631 Reviews

53 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

3.1

Based on 1,631 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

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“Excellent service fixed on first day”

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Posted 3 weeks ago

“Prompt service and a very efficient and courteous engineer.”

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Posted 3 weeks ago

“Too many telephone calls, passed Ffrom one number to another, no English speaking person to deal with appointment”

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Posted 3 weeks ago

“A mix up caused the repair to take 3 weeks. It could have been completed in 2 days. Poor show.”

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Posted 3 weeks ago

“The engineer was very helpful”

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Posted 3 weeks ago

“Iv been with domestic and general for many years I would recommend to anybody”

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Posted 3 weeks ago

“Fast and efficient service to get my oven working again. Thank you.”

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Posted 3 weeks ago

“Had problems with machine since had it. So many Engieer visits I think it should be replaced”

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Posted 3 weeks ago

“Fixed quickly, very pleased”

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Posted 3 weeks ago

“Disgusting I cannot believe what has happened on the service”

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Posted 3 weeks ago

“Easy to book. Engineer was very nice and explained what the problem was with the washing machine, fixed it in no time. Very happy thanks.”

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Posted 3 weeks ago

“Good prompt service this time”

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Posted 3 weeks ago

“When i ring the person I deal with is always kind & polite & trys everything to help me”

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Posted 3 weeks ago

“good company always fix my problems”

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Posted 3 weeks ago

“The engineer was very helpful and polite.”

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Posted 3 weeks ago

“I will never use you again or recommend your insurance products to anyone. I’ve just cancel all 7 of my policies after being a loyal customer for over 10 years So I would say you are poor.”

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Posted 3 weeks ago

“Good service. Just wish they wouldn't keep ringing up trying to sell more”

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Posted 3 weeks ago

“Absolutely amzing”

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Posted 3 weeks ago

“Very satisfied”

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Posted 3 weeks ago

“If I could give zero stars I would. The absolute worst customer service experience I've ever had. In the end, my only recourse was to cancel my extended warranty. AVOID at all costs.”

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Posted 3 weeks ago

Domestic and General is rated 3.1 based on 1,631 reviews