Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 3.14

3.1 Rating 1,637 Reviews

53 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

3.1

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

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“Very poor service over last 10 months started with a iusses of washer ripping clothes 10 months ago ive had parts after parts fitted most rescant a drum and seal 6 weeks ago however started ripping clothes and sliver dust on clothes again so had repair 2 weeks ago said seal had fallen off not even 24 hour later washing making more nosie and ripped clothes so repair out again 1 week ago needs a new drums o whirlpool have written it off and ive wait 4 day still nothing from domestic and general so I classes them today and after 2 hour and 5 different call handles you would think it sorted no 4 hours later they need model number same model number that's on my plan online start to feel like I need to find a new insurance after 8 years”

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Posted 10 months ago

“The engineer was a very nice and friendly man. Helped me straight away.”

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Posted 10 months ago

“Great service. Always on time. Had to have 2 visits for my washer. Price very good. Highly recommend”

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Posted 10 months ago

“Quick response and date for visit”

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Posted 10 months ago

“Very pleased with my call out time when I logged it on line”

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Posted 10 months ago

“Have got my cooker insured with Domestic and General and when it broke down someone came out and sorted it out.”

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Posted 10 months ago

“No issues with D and G but some of your contractors leave a lot to be desired”

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Posted 10 months ago

“Fist class prompt service”

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Posted 10 months ago

“The technician, Kai, was very polite and skilled in what he was doing. We were very impressed with his work, a credit to his employer.”

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Posted 10 months ago

“Effortless repair.”

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Posted 10 months ago

“Very good service”

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Posted 10 months ago

“Efficient service. Sorted out the problem very quickly”

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Posted 10 months ago

“My freezer broke down and D and G didn't have one in stock, which was a bit of a pain. But they reimbursemed me for the price of a new one from elsewhere. A lot of hassle, but it was alright in the end”

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Posted 10 months ago

“great service checked everything”

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Posted 10 months ago

“Excellent prompt service”

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Posted 10 months ago

“Engineer always came in time of appointment, sorted any faulty parts, very polite and professional every time”

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Posted 10 months ago

“I have everything insured. They are brilliant. I sometimes goes wrong they are here swiftly.”

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Posted 10 months ago

“Excellent service on time and perfect work ethics”

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Posted 10 months ago

“Excellent service. Booked a repair and the lovely engineer arrived 3 days later. Problem solved swiftly.”

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Posted 10 months ago

“Great from start to finish. On time and was done with the job in no time”

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Posted 10 months ago

Domestic and General is rated 3.1 based on 1,637 reviews