“4 x Protein Powder chocolate.
I have already emailed you and am waiting for an answer.
I ordered direct with you because my supermarket did not have any stock. The last time I purchased the item it had a very long expiry date so I was confident that I could order 4 of this item. However on arrival 17th June the best by date of all of them is 5th July.
Marie 021 814198”
“Great product but it’s a long wait for delivery when you order through their website, almost three weeks. They also gave a free peach flavour as I signed up for a subscription and this was never received.”
“Pretty poor service, took almost 7 business days before it was shipped and only after I emailed asking to cancel the order of which conveniently they shipped and then replied.
Stock was practically past it's BB as well (2 days short)
It's about being transparent, if it had said it was short dated, would I have purchased? No, not myself personally, but it probably wouldn't stop others. I usually purchase in-store, but tbh after this experience I think I'd prefer to support another brand who deserves it.”
“Dear Dose and Co Team,
I hope this message finds you well.
I am writing to inform you that I received my recent order today, and unfortunately, all six tubs of the beauty collagen delivered are expired, with an expiry date of 30th May 2025.
As I placed the order within May 2025, I was not expecting to receive expired products. This has resulted in a considerable loss for me. I kindly request that you arrange to send eight tubs of non-expired beauty collagen as a replacement.
For your reference, I have attached a photograph of the expired items.
I would appreciate your prompt attention to this matter and look forward to your response.
Sincerely,
Ismail Asif”
