“Extremely poor communication. Still owed a partial refund but will not respond to my emails or instagram DMs. Love using my dose & co daily but will likely not be purchasing online through the website anymore.”
“Really dissapointed with the customer service from Dose and Co. I ordered 2 x Marine Collagen Unflavoured Peptides Powder, however when my order arrived it contained 1 x Collagen Peptides Peach Flavoured. I contacted the Customer Service team through the website, via email and through Instagram and are yet to receive a response. I really like the Marine Collagen and had been purchasing it at Chemist Warehouse, when it was unavailable I ordered it directly and was considering a subscription. It's a great product and I miss having it as part of my routine, it's such a shame that the customer service is really lacking.”
“The taste is nice as is or when I mix it with juice or smoothie. I haven’t been using it for long so can’t really notice any difference but I am hopeful.”
“Last few day I was sending email , msg on messenger, instagram msg but no one reply my question or call me back. Very frustrating. My number 0452422123.”
“I have started to using Dose & Co. recently and it has started giving me results since day one. It’s the best collagen drink to start my day and my skin has become glowy and hair loss has been decreased. Dose & Co. will be my go to drink that I wake up to everyday now.”
“I found it upset my stomach and I was also charged for 2 and only received one. I have reached out to have this resolved however there has been no response so l can not recommend this product or company.”
“This has worked for me. My nails have gotten stronger for sure as I’ve had 2 kids and my collagen has dramatically decreased 😭 so I started worrying and decided to try this product. Within 2 weeks i started feeling the difference with my nails. I recommend this. It takes 3 months for solid results but so far so good.”
“Received the complimentary peach flavour,probably wouldn't order it, not a flavour taste that I enjoyed, too sweet for my palette. Might work for some people if they put it in a fruit smoothie.
Took ages to be posted”
“I placed the order at the start of October and still have not received it. I reached out to customer service and heard nothing back.
I’ve always loved dose and co and have always brought instore but are now very hesitant to purchase again with my online experience.”
