duales-com Reviews

Name: duales-com
Rating: 4.33

4.3 Rating 2,245 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,245 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email

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4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used your website for my transfer to Cuba. I am very impressed with the home delivery, and the transaction fees are not to expensive. I will use again. I did download the App on my phone by found it a little confusing, it is not as user friendly as TransferWise, which is the app I use for sending money to Brazil. But overall I am happy with the service you offer and the service I received. Thank you”

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Posted 6 years ago

“I have registered with your company over a week ago and still not able to send $ to my friend in Cuba, the last time I tried this morning while filling out my friends details could not fill in Provence name and without that unable to move on”

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Posted 6 years ago

“My wife is in Cuba unable to come here because of the travel restrictions , I was very sceptical about using Duales but it was my last hope of getting money to her as all other options were a no go ... So Friday afternoon i made an account and crossed my fingers, Last night around 7.30pm my wife called ecstatic that the money was delivered right to her door , the delivery boy was sorry he was late because he was busy also delivering to Varadero and Santa Marta. I am 100% satisfied with this company and the service they provide and have no hesitation using them again next week”

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Posted 6 years ago

“Amazing customer service. I sent money to Cuba at 3am in the morning, the beneficiary had it in his account same day at 7pm. So happy I found this company. Just amazing. Keep up the great work.”

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Posted 6 years ago

“Estoy impresionado con este servicio. Yo estaba un poco desconfiado despues que lo encontre en unas busqueda en google. Decidi probar el servicio, y ellos hacen entregas en las casa en toda la isla. Ademas tu puedes depositar el dinero en cualquier tarjeta CUC or CUP en Cuba. Los cargos por el servicio son los mejores que he visto ( espero que no los suban) pero por el momento tienen mejores tarifas que la WesterUnion ( no realizan entregas ni depositos en tarjetas) y mejor que Cubamax el servicio que usaba antes de encontrar Duales. I'm impressed by this service. I was a bit skeptical when I found it after an online google search. I decided to try it and to my surprise, they do home delivery in the whole island of Cuba. Furthermore, you can deposit the money virtually to any of the bank cards available in Cuba CUP or CUC. On the other hand, the fees are the best I have seen ( I hope they don't raise them) but so far they got better rates than WesterUnion and Cubamax the service I used to use before I found them.”

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Posted 6 years ago

“hard time to login into app”

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Posted 6 years ago

“Can only send $200 I need to send more so does me no good.”

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Posted 6 years ago

“use el servicio de entrega a domicilio, envio desde Mexico se entrego en 5 dias sin contratiempos, la contraparte que recibio en Cuba se mostro satisfecha por el recibo "muy profesionales", el dinero llego a casa. Gracias¡¡”

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Posted 6 years ago

“I will like to be able to track or see my money transfer when it leave the web site to when the bank receive the money please it will give me a peace of mind”

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Posted 6 years ago

“Wasn't able to send money because a message keeps popping out saying I exceeded the maximum allowance ($300) ended up using someone else”

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Posted 6 years ago

“estuvo buena la experiencia pero me gustaria tener mas informacion”

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Posted 6 years ago

“Great service! Thank you”

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Posted 6 years ago

“Muy serios y eficientes en su trabajo, 100% recomendables para el envío de dinero a Cuba.”

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Posted 6 years ago

“Es un súper buen servicio me gusta mucho como trabajan muchas grasias”

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Posted 6 years ago

“Fantastic service and convenient. Will use this service from now on. Thanks so much”

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Posted 6 years ago

“Fast and efficient money was delivered to it hun 24 hrs both times I’ve used Duales”

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Posted 6 years ago

“Muy buen servicio and costumer service. La entrega del envío fue rápida. Muchas gracias!”

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Posted 6 years ago

“Delivered to the door 48 hours after placing the order.”

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Posted 6 years ago

“Envié dinero al banco popular del ahorro (CUP), y AUN no llega. El teléfono no contestan, y el WhatsApp atiende una persona muy mal, me dice que no ingresé los dígitos al hacer el envío y si lo ingresé, dice que ahora se envió a domicilio. En cuba no se puede ir a otras ciudades como va a llegar ese envío?? Todo es muy extraño”

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Posted 6 years ago

“i use them for over 10 years and they are best and fast so happy i found this company thank you”

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Posted 6 years ago

duales-com is rated 4.3 based on 2,245 reviews