duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,222 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,222 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service. I sent money to Cuba at 3am in the morning, the beneficiary had it in his account same day at 7pm. So happy I found this company. Just amazing. Keep up the great work.”

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Posted 5 years ago

“Estoy impresionado con este servicio. Yo estaba un poco desconfiado despues que lo encontre en unas busqueda en google. Decidi probar el servicio, y ellos hacen entregas en las casa en toda la isla. Ademas tu puedes depositar el dinero en cualquier tarjeta CUC or CUP en Cuba. Los cargos por el servicio son los mejores que he visto ( espero que no los suban) pero por el momento tienen mejores tarifas que la WesterUnion ( no realizan entregas ni depositos en tarjetas) y mejor que Cubamax el servicio que usaba antes de encontrar Duales. I'm impressed by this service. I was a bit skeptical when I found it after an online google search. I decided to try it and to my surprise, they do home delivery in the whole island of Cuba. Furthermore, you can deposit the money virtually to any of the bank cards available in Cuba CUP or CUC. On the other hand, the fees are the best I have seen ( I hope they don't raise them) but so far they got better rates than WesterUnion and Cubamax the service I used to use before I found them.”

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Posted 5 years ago

“hard time to login into app”

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Posted 5 years ago

“Can only send $200 I need to send more so does me no good.”

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Posted 5 years ago

“use el servicio de entrega a domicilio, envio desde Mexico se entrego en 5 dias sin contratiempos, la contraparte que recibio en Cuba se mostro satisfecha por el recibo "muy profesionales", el dinero llego a casa. Gracias¡¡”

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Posted 5 years ago

“I will like to be able to track or see my money transfer when it leave the web site to when the bank receive the money please it will give me a peace of mind”

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Posted 5 years ago

“Wasn't able to send money because a message keeps popping out saying I exceeded the maximum allowance ($300) ended up using someone else”

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Posted 5 years ago

“estuvo buena la experiencia pero me gustaria tener mas informacion”

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Posted 5 years ago

“Great service! Thank you”

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Posted 5 years ago

“Muy serios y eficientes en su trabajo, 100% recomendables para el envío de dinero a Cuba.”

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Posted 5 years ago

“Es un súper buen servicio me gusta mucho como trabajan muchas grasias”

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Posted 5 years ago

“Fantastic service and convenient. Will use this service from now on. Thanks so much”

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Posted 5 years ago

“Fast and efficient money was delivered to it hun 24 hrs both times I’ve used Duales”

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Posted 5 years ago

“Muy buen servicio and costumer service. La entrega del envío fue rápida. Muchas gracias!”

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Posted 5 years ago

“Delivered to the door 48 hours after placing the order.”

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Posted 5 years ago

“Envié dinero al banco popular del ahorro (CUP), y AUN no llega. El teléfono no contestan, y el WhatsApp atiende una persona muy mal, me dice que no ingresé los dígitos al hacer el envío y si lo ingresé, dice que ahora se envió a domicilio. En cuba no se puede ir a otras ciudades como va a llegar ese envío?? Todo es muy extraño”

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Posted 5 years ago

“i use them for over 10 years and they are best and fast so happy i found this company thank you”

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Posted 5 years ago

“I sent money to Cuba for a friend in need. I sent a e transfer to Duales and they sent it to Cuba. My friend received it at”

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Posted 5 years ago

“This service is so extraordinary that I don't know how they make money or why they're in business. I used Duales for the first time since Western Union stopped sending money from Canada to Cuba. The money was delivered to the door less than 2 days (43 hours) after I made the order. The courier made the delivery to a house 2 km outside a town on a motorbike over a dirt road full of potholes, for a fee of only 4 CUC. On top of that, their exchange rate is great. Only 2 cents above the nominal rate. Even the Cadeca in Cuba takes 3.7 cents and Western Union takes about 9.5 cents above the nominal rate. I paid $153 to send 100 CUC while Western Union would have charged $11 more. Incredible service.”

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Posted 5 years ago

“El sitio no estaba claro. Yo pensaba que había que dar el nombre d3 un banco, pero mi amiga no tiene cuenta en el banco y ahora no sé lo que va a pasar.”

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Posted 5 years ago

duales-com is rated 4.3 based on 2,222 reviews