duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,187 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,187 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No puede validation el correo”

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Posted 5 years ago

“Incapable de me connecté”

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Posted 5 years ago

“The best by far,i was a customer of Western Union then they stopped sending to Cuba,then i learned about Duales,for me it's easy as 1,2,3, and if you encounter a problem you have Sonia to help you out,this is the best money transfer you can rely on. And i'm not paid for this revue.”

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Posted 5 years ago

“Finally after one week, money arrived at destination.”

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Posted 5 years ago

“Excelente! Deposité el dinero y mi hermana lo recibió en su casa en Cuba al día siguiente. Estoy realmente impresionada. Recomiendo el servicio 100%.”

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Posted 5 years ago

“Excellent service, easy to use and very quick delivery!”

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Posted 5 years ago

“Very quick service even during this pandemic. Thank you!”

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Posted 5 years ago

“Fast and reliable”

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Posted 5 years ago

“Mon versement n’est toujours pas arrivé chez la destinataire à Cuba depuis 15 jours!”

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Posted 5 years ago

“This company when you start send it money for the first time the money is delibered so quickly , but with times everything change for wors , same thing with the customer service .very disappointed.”

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Posted 5 years ago

“Very good service,my friend received the money fast! If you e-mail them with any question or problem they answer fast. Thank you Duales”

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Posted 5 years ago

“Great company !! I was a first time user, and the money was sent to Havana the very next day after completing the transaction, in CUC, even during the covid 19 situation. Would highly recommend!”

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Posted 5 years ago

“It’s been 5 days since I sent the money and it has not yet been received. This is my second time sending through here first time only took one day. I’ve tried contacting twice now with no response and my boyfriends family has absolutely nothing right now. Really not happy. Customer service seems non existent.”

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Posted 5 years ago

“Este es mi segundo envio al mismo beneficiario. El primero tuvo retraso, pero finalmente llegó a destino. Espero que este no tenga inconvenientes.”

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Posted 5 years ago

“Well, I'd be happy too if and when my person in Cuba gets the money!! Not received as of yet.”

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Posted 5 years ago

“Very kuicly”

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Posted 5 years ago

“Very difficult to login on the app. My balance shows 0 when there should be funds available. Not impressed at all. Trying to top up a phone and getting nowhere so used Ding as usual and it’s simple and fast , may cost more but don’t care.”

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Posted 5 years ago

“Excellent service. I am able to get money to my niece very easily and quickly.”

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Posted 5 years ago

“Un servicio excelente, rápido y confiable”

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Posted 5 years ago

“They deliver and go out their way to assure people get their much needed money”

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Posted 5 years ago

duales-com is rated 4.3 based on 2,187 reviews