duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,186 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,186 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this time i did make a payment on the internet..most times i cannot. After calling a few times because of password problems I was told not to call so much they were busy...I did not appreciate that comment. If the site worked a little easier and i know i forgot my password..i was locked out for security...i understand . I will not forget being told to quit calling so much....only because no one answers the phone most times you call”

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Posted 5 years ago

“Great job! Frustrated at first as I was not putting in the date the correct way on the application and needed some instruction on how to fill out the benificary information. Got it done. Sonya helped me and thank you Sonya. I called back twice but after that didn’t get called back. She was smart I had to figure things out!!! Money got to Cuba next day perfecto! Our friends texted as soon as they got the money. I recommend Duales Thank u for your service”

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Posted 5 years ago

“Very pleased. Did transaction on Wednesday late afternoon and money was delivered on Friday.”

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Posted 5 years ago

“Premier essais avec l application ,reste à voir si tout vas bien aller ,en général duales est très bon”

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Posted 5 years ago

“East to use, low fees, and delivered right to the doorstep (in Havana). Within 2 days!”

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Posted 5 years ago

“Je suis déçu , je n’ai pas été en mesure de remplir le formulaire , car ça ne passe pas ??? Pourquoi je ne le sais pas , advenant qu’un personne de Duales peut m’aider j’en serez ravi . Merci”

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Posted 5 years ago

“Prestan muy buen servicio gracias”

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Posted 5 years ago

“fast....safe....easy.”

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Posted 5 years ago

“Your home-delivery outside Havana is extremely convenient and has been very prompt during the COVID-19 pandemic, yet it costs about the same as a bank transfer which forces the recipient to travel downtown to get the funds.”

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Posted 5 years ago

“Excellent and reliable service! I sent money to a family member in Cuba, and she received it in less than 24 hours. Highly recommend it and will use it again!”

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Posted 5 years ago

“It works!! I sent money to Cuba for two different addresses and they got the money way before of 24 hours! Thank you so much Duales! I strongly recommend this way! Very safe and right on time! Thank thank you Duales!!”

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Posted 5 years ago

“I am very satisfied with the service I have been receiving Duales.com. My friend in Cuba is able to go to a local bank and receive the funds that I send her. I am bothered bye the fact that the Cuban Government sets the value of the CUC based on the value of the American Dollar. In reality the CUC has no value in world markets.”

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Posted 5 years ago

“Muy rápido ! Qué buena y securidades ! Muchas gracias !”

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Posted 5 years ago

“Great service,money delivered within 2 business days,very satisfied thanks duales.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“EXCELENTE SERVICIO...EN TAN SOLO 24 HORAS A CIUDAD CAMAGUEY. HASTA LA MISMA PUERTA DE MI HERMANA”

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Posted 5 years ago

“He intentado enviar dinero a Cuba con fondos de mi tarjeta de débito y no me acepta el pago, consecuentemente, no pude enviar el dinero. Decepción!”

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Posted 5 years ago

“Simple a utiliser et un service rapide...thanks Duales!”

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Posted 5 years ago

“Rien à redire”

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Posted 5 years ago

“Greetings, to whom it concern; first and foremost, I'd like to know "why isn't there someone that can assist anyone, potential client/customer with answers relating with sending money to Cuba. Haplessly, I was speaking, asking him questions with a Duales representative, and he suddenly, cut-me off, telling/saying, "he would call me back. I am still waiting!"”

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Posted 5 years ago

duales-com is rated 4.3 based on 2,186 reviews