duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,186 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,186 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have called numerous times and NO ONE is answering my call! I have questions and need assistance this is very frustrating!! I have also emailed the company last week and no one has responded! Customer service is extremely disappointing!”

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Posted 5 years ago

“Worked great. Delivery was fast.”

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Posted 5 years ago

“I am grateful for Duales' efficiency in sending money to my Cuban adopted family. Suzannah and other staff in the office in Canada have more than once gone the extra mile for me. Reliable & trustworthy. Thank you SO MUCH!!”

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Posted 5 years ago

“I can give a rate ..as soon as my family recived the money.”

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Posted 5 years ago

“Service was very good.”

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Posted 5 years ago

“I just used Duales for the first time last week, and I was very pleased. I needed to deliver cash to a friend in Havana who is unemployed due to the pandemic. My friend doesn't have a car or motorcycle, so I opted for home delivery. As promised, Duales delivered directly to her at home in Havana, less than 48 hours after I placed my order. I will definitely be working with Duales again!”

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Posted 5 years ago

“Very good service, delivered within two days!!”

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Posted 5 years ago

“Servicio de excelencia! Los recomiendo absolutamente. Mi familia recibió el dinero en casa con el servicio de delivery en tiempo breve. Muy buena la tarifa también.”

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Posted 5 years ago

“Quick, easy and reliable so far I am happy with the service.”

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Posted 5 years ago

“GOOD SYSTEM”

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Posted 5 years ago

“Good service. Delivery as promised. I recommend it.”

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Posted 5 years ago

“Excelente, I’m very happy with the service. I recommend this to everyone”

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Posted 5 years ago

“Posibilidad de enviar dinero a Cuba y que llegue en 24 horas. Les recomiendo este servicio, es confiable”

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Posted 5 years ago

“Reliable and fast delivery to my family's house. Highly recommended. I was sceptical but everything went perfect.”

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Posted 5 years ago

“Very good. Always on time. Always there to answer my questions or call back right away. I am very happy with the service”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Espero que sea factible y rápido”

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Posted 5 years ago

“Having used this service several times now, I can say that the process to send money is fairly straightforward and seamless, as well as being very secure. On the opposite end, my recipient received the money usually the day after, so this service is reliable, safe, efficient and, cheaper than others I have used, such as Western Union, or SendValue. Highly recommend to anyone wanting to send money.”

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Posted 5 years ago

“Quick turn around and easy to use website. Thank you”

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Posted 5 years ago

“The service is easy to use and the money gets there quickly. The fees are high but I like the home delivery . I use it often to get money to my wife and family in Cuba. I also like the fact that it is a Canadian company”

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Posted 5 years ago

duales-com is rated 4.3 based on 2,186 reviews