duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,222 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,222 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, easy to use and very quick delivery!”

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Posted 5 years ago

“Very quick service even during this pandemic. Thank you!”

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Posted 5 years ago

“Fast and reliable”

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Posted 5 years ago

“Mon versement n’est toujours pas arrivé chez la destinataire à Cuba depuis 15 jours!”

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Posted 5 years ago

“This company when you start send it money for the first time the money is delibered so quickly , but with times everything change for wors , same thing with the customer service .very disappointed.”

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Posted 5 years ago

“Very good service,my friend received the money fast! If you e-mail them with any question or problem they answer fast. Thank you Duales”

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Posted 5 years ago

“Great company !! I was a first time user, and the money was sent to Havana the very next day after completing the transaction, in CUC, even during the covid 19 situation. Would highly recommend!”

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Posted 5 years ago

“It’s been 5 days since I sent the money and it has not yet been received. This is my second time sending through here first time only took one day. I’ve tried contacting twice now with no response and my boyfriends family has absolutely nothing right now. Really not happy. Customer service seems non existent.”

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Posted 5 years ago

“Este es mi segundo envio al mismo beneficiario. El primero tuvo retraso, pero finalmente llegó a destino. Espero que este no tenga inconvenientes.”

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Posted 5 years ago

“Well, I'd be happy too if and when my person in Cuba gets the money!! Not received as of yet.”

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Posted 5 years ago

“Very kuicly”

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Posted 5 years ago

“Very difficult to login on the app. My balance shows 0 when there should be funds available. Not impressed at all. Trying to top up a phone and getting nowhere so used Ding as usual and it’s simple and fast , may cost more but don’t care.”

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Posted 5 years ago

“Excellent service. I am able to get money to my niece very easily and quickly.”

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Posted 5 years ago

“Un servicio excelente, rápido y confiable”

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Posted 5 years ago

“They deliver and go out their way to assure people get their much needed money”

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Posted 5 years ago

“Very professional. My family always receives the money on time. Highly recommended.”

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Posted 5 years ago

“The service was great! I had a couple of issues with understanding how it worked and I was contacted and assisted promptly and courteously. Our friend in Cuba received the money the next day with no hassles. It was a relief to have the process be so simple and straight-forward. And not as costly as we imagined. We will use it again.”

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Posted 5 years ago

“I would like to be able to send more cash at once”

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Posted 5 years ago

“For anyone hesitant to use this service, let me tell you that I was in the exact same boat. We all know how difficult it is to send any assistance easily to Cuba. So I decided to send funds to some of our resort service friends in a "test" of this service. The added worry for me was that I was sending the funds to the city of Remedios in Santa Clara district (Not Havana and not so close to the airport). The transfer process was SO easy. I registered, entered the recipient info, and completed the request. I was then able to easily make an e-transfer from my internet banking account. EASY. FAST. No hoops to jump through. We were told that delivery would occur within 4 days. To our utter delight, delivery was made in 2 days directly to the recipients' home in Remedios. As an initially skeptical client, I strongly recommend Duales.”

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Posted 5 years ago

“very professional and effective in handling and hopefully also quickly”

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Posted 5 years ago

duales-com is rated 4.3 based on 2,222 reviews