“Very nice company with awesome customer service! Unfortunately I could not get my dog interested in these bones, but the company was very nice to promptly refund my purchase price. I wish it would have worked out, as my dog resists tooth brushing and I hoped this would be the solution. I definitely recommend giving it a try; there is no risk as they will refund up to 90 days after your purchase!”
Hi Corinne, thank you so much for your kind words regarding our company, we are so happy our team was able to make things right for you!! Thank you for giving our earthbones a try, we truly appreciate it!
“With no hesitation, Earthly Pet is a great company to do business with. In this day, not all companies are willing or interested in keeping you as a customer and bending over backwards to assist and make sure you are happy.
Ann Rose”
Thank you so much for your review of our company, Ann! We truly are dedicated to making sure every customer is happy, and hearing feedback like yours is very appreciated!
“While our Ziggy did not love these bones, they are great quality. Earthly also has amazing customer service. We will absolutely give them another shot once a new flavor comes out!”
Hi Krysta-Lyn, we are so sorry to hear Ziggy didn't enjoy his earthbones. We appreciate you giving them a try, glad our customer care was able to be of assistance!
“I really wanted to try something different and healthy for my dog but he would not eat these he is so so picky thank you so much for the refund I will share them with a friend of mine who has three dogs”
Hi Joanie, sorry to hear our earthbones weren't a great fit for your pup. We appreciate you giving them a try, and gifting them to your friend's puppers!!
“Though my very picky pups weren't a fan of the taste, I couldn't be more impressed with the customer service. I would bet that most dogs would absolutely love these and I would most definitely highly recommend giving them a try. Great people, awesome company.”
“My dog did not like them, but she is very picky....This company already issued my refund and I will donate the rest to a shelter..This is a great company....”
We are very sorry your pup didn't enjoy her Earthbones, we understand that all dogs are different and appreciate you giving them a try, Cecile. Thank you for your kind words on our company, and for donating your remaining bones!
“The people at earthbones are always very helpful and get back to me quickly. I like working with them and my pup loves his daily earthbones. His teeth are so clean now.”
“My dog loves his earth bone at the end of the day. He thinks of it as his treat, but we like the quality of the dental bone, and the fact that is is made in the USA. We know earth bones are excellent for overall mouth health of our dog, and he loves them. The service team at Earthbones is exceptional. I requested assistance with my subscription, and Beau was extremely timely with the resolution to my questions. Earth bones are an excellent supplement to our dog’s health program.”
“This company is so wonderful, they care about their customers and always take the time to write me about my order. This tells me they care about dogs.I trust the ingredients and never worry about them harming my dogs, I feel safe when I give them the wonderful dental bones. Their teeth are so clean now, the dental bones and bully sticks are so great. Other bully sticks I was so worried about giving them because of the bacteria, but these maple sticks are cleaned very well and roasted a long time and the maple is a wonderful bully stick they really enjoy. I appreciate this company, product and people greatly, Thankyou so much!”
Hi Pamels, we truly do care about each and every pup, and their humans! Thank you for your kind words, we are thrilled you and your pups are part of the Earthly Pet family. We look forward to continuing to serve you, and benefiting your dogs oral health.
“I used to feed my dog the dental chews from Kirkland (Costco), but was delighted to switch to Earthbones. The Kirkland ones are very rubbery and get gobbled immediately, whereas the harder Earthbones really give my girl the cleaning she's supposed to get. Best of all, the Earthbones aren't full of a laundry list of multisyllabic synthetics.
Bottom line? My doggie is unfathomably precious to me and I take the responsibility to protect her health very seriously. Earthbones are a tiny bit more expensive in comparison, but it's worth it - I want to invest in her health so we can spend more years together. As with human food, low-quality crap costs less but leads to vet bills and heartbreak later on. I would rather cut costs in any other area of my life, but not when it comes to my beloved dog.
Best of all, my finicky pup LOVES her nightly dental chew and whines for it every time. Oh, and Beau at customer care has been incredibly responsive and kind. Can't say enough about the product or the company!”
Hi Juan, words can't begin to describe our appreciation for your kind review on our product and customer care team! We are so happy you and Jojo are part of the Earthly Pet family!!
“I skeptically got a bag of these to try with our 15 year old Minpin that literally had breath that smelled like poop just 4 to 5 months after getting his teeth professionally cleaned at the vet. I was amazed at what a great job they did! It was getting to the point that none of us could stand to have him on our lap because of the smell. Now he’s just the best cuddle buddy and doesn’t stink to high heaven anymore. We have a subscription now so we never run out.”
That's what we love to hear!!! Glad Earthbones have helped your guy get back to lap status, with his kissable fresh breath! Thank you so much for your continued support, Laura!
“Earthly gets 5 stars from me because of their outstanding customer care. We have an extremely "picky eater" pup. Unfortunately, try as we might we couldn't get her to try the EarthBones. Even emailed Earthly to see if they had any suggestions. We continued to try for another week, then finally let them know it wasn't working. They were very responsive, sent an email expressing how they appreciated our feedback and promptly refunded our money. I'm very impressed with their excellent customer service and prompt responses. Thank you, Earthly, for standing behind your guarantee!”
Hi Lynda, we are so sorry to hear that your picky pup didn't enjoy our Earthbones, thank you for giving our suggestions a try! We are thrilled you had a great experience with our customer care team, they are always happy to help!
“These bones are great ROXIE loves them we ordered by weight and got medium but she was having trouble eating them so the company sent us a free trial on the small size and she enjoyed them. A great company to deal with they refunded the larger size and we will be ordering more monthly to keep her teeth in good order.”
“My chihuahuas love earth bones. I recently rescued my 2nd little 5 pound guy and he won’t eat any other treats. He had bad teeth and we had his teeth cleaned by our vet. We’re hoping these help to keep his teeth clean. Customer service is great and the treats come quickly.”
Gigi, your pups are so so so CUTE!!! Thank you for sharing them with us! We are thrilled they are loving their Earthbones, and our customer care department gave you great service!!
“My Chihuahua loves the Earthbones. I love that they are made in the USA of healthy quality ingredients. Chihuahuas are prone to teeth problems, so these are part of her hygiene routine. Also, the customer care is very impressive !”
“My 50lb pit pull LOVES these! As soon as she finishes eating she runs to her bed and whines until she gets her bone. She's almost 9 years old and her teeth are beautiful. Wanted to add a one time item to ship with my subscription, and the chat moderator was very helpful with this request. They then went ahead and placed the order for me. THANKS!”
“Great customer service. My dogs love it and it has made a great difference in their breath. The only bones my one pup who typically inhales treats takes her time to chew. Did the auto shipment option, they are so great.”
Hi Raisi, sounds like our bones are a big hit in your home!! We are so happy you and your pup are enjoying Earthbones, and our customer service was great for you!!
