Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,128 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,128 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ebay 1 star review on 13th November 2025

Peter Jessie

Ebay 1 star review on 11th September 2025

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William

155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So much choice”

Helpful Report

Posted 8 years ago

“Ordered a gorgeous pink sparkly phone cover and received it within 2 days and I love it! Great quality!”

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Posted 8 years ago

“Ordered a gorgeous pink sparkly phone cover and received it within 2 days and I love it! Great quality!”

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Posted 8 years ago

“Able to quickly source right items at a very good price”

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Posted 8 years ago

“A good price and quick delivery never lets me down”

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Posted 8 years ago

“I used Falcon Workshop Supplies on eBay to provide me with all the nuts bolts and washers and wall fixings I needed for a major DIY decking project. All items were delivered promptly free of charge, and were great quality at a great price. Thoroughly recommended!”

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Posted 8 years ago

“I purchased 2 yo kai series 1 watches. Neither played the summoning song as my children had seen on the advert. I ended up having to buy from a high street store instead. However the service received was excellent. I emailed my issue and they emailed back and resolved things quickly. Unfortunately ended up being a refund but I wouldn't hesitate to use these again as service was spot on.”

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Posted 8 years ago

“Fantastic choice. Easy payments either by Paypal or credit card (choice is yours) Great back up customer service, where you can actually speak with pleasant efficient staff I would recommend this website”

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Posted 8 years ago

“Product arrived on time and in great condition. Ebay provide a range of products and at reasonable prices”

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Posted 8 years ago

“good price”

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Posted 8 years ago

“Love how easy it is to shop and find things I need”

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Posted 8 years ago

“Item got very good price and come very soon and excellent item.”

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Posted 8 years ago

“Very good price and quick to come”

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Posted 8 years ago

“eBay is a great place to find all sorts of things I have found many things at great prices”

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Posted 8 years ago

“Quick and reliable.”

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Posted 8 years ago

“ebay is simple and cheaper than most of the online stores. easy delivery and fast payment too.”

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Posted 8 years ago

“Prompt Service”

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Posted 8 years ago

“Sent me an email about an item I had looked at and the price had lowered wich I then got some more”

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Posted 8 years ago

“Easy to use”

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Posted 8 years ago

“Very quick online purchase, very helpful and quick response if there is a fault, quick delivery, no problem if require refund”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,128 reviews