Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,128 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,128 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ebay 1 star review on 13th November 2025

Peter Jessie

Ebay 1 star review on 11th September 2025

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155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and good prices.”

Helpful Report

Posted 8 years ago

“When I purchased the items I received detailed information that I needed to determine if they fit me. After payment, I was informed very quickly about the time my goods will be drawn and shipped to my address. I do not have any cons about.”

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Posted 8 years ago

“They make my choice. Secure payment.”

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Posted 8 years ago

“Worldwide access to a diverse range of products and competitive prices; excellent customer service when needed and payment protection guarantee.”

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Posted 8 years ago

“Easy way to buy very acurate”

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Posted 8 years ago

“Great bargain”

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Posted 8 years ago

“great experience 95% of the time”

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Posted 8 years ago

“Anything you're looking for can be found on ebay.co.uk. Ive bought so much its hard to pick just one item to review. Kieth Urban cd' s, 1940 hats, ladies tops, phone cases the list is endless. Pre owned or new all fantastic value. Fantastic amazing customer services who always rectify any problem and payment is so easy by card or PayPal with money back should anything go wrong. Win win situation.”

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Posted 8 years ago

“Yes they make me happy, because I can found in there everything and very less price I press”

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Posted 8 years ago

“My hair hairbrush came very quick and it was to the high standard I expected it to be”

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Posted 8 years ago

“Extensive range of products available to choose from. Simple ordering process and quick delivery.”

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Posted 8 years ago

“Ordered my will and grace complete DVD set and came down really quickly”

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Posted 8 years ago

“The all round service of buying items on EBay gives me emence satisfaction and great pleasure - keep up the great work Thx”

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Posted 8 years ago

“Always good service and help sort out issues”

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Posted 8 years ago

“Good selection and ease of ordering.”

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Posted 8 years ago

“Very comprehensive selection ease of use always find what I am looking for.”

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Posted 8 years ago

“Delivery as expected, products as expected.”

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Posted 8 years ago

“Site format and germneral ease of using”

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Posted 8 years ago

“I always shop on Ebay as it's a great place to find almost anything. Recently I had a problem with a seller not posting an item to me and Ebay gave me a full refund for the item. I know I can shop safely with them and my money is never at risk because you are protected with them, Great service and quick when dealing with issues.”

Helpful Report

Posted 8 years ago

“I have found very cheap goods for my car , my house and not only. They are very fast , they send you the goods earlyer then I was expected . Good information about the staff that you by .....they also send you emails , invoice and quickly respond .”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,128 reviews