Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,107 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Nigel Devlin

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William

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Anonymous

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service and good quality for money”

Helpful Report

Posted 7 years ago

“Easy communicate with and willing to deal with complaints”

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Posted 7 years ago

“Excellent customer service if you have a problem with a sale or purchase.”

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Posted 7 years ago

“Very excellent service is always a pleasurable experience dealing with Amazon”

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Posted 7 years ago

“Having bought an item that was never shipped and with no communication from the seller. Ebay stepped in and sorted everything out issuing a quick refund. Ebay is a safe marketplace for piece of mind.”

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Posted 7 years ago

“Easy 2 wk with in bying anf selling”

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Posted 7 years ago

“Hi..Ebay what can I say excellent easy to use I love it.”

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Posted 7 years ago

“Excellent shop to purchase from online and lots of recommendations and everything you need”

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Posted 7 years ago

“I love Ebay. I use them all the time. I didn't receive a product I ordered and they handled it right away and refunded my money. I highly recommend!!”

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Posted 7 years ago

“The firm was great to do business with and I would again”

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Posted 7 years ago

“Ebay (Eden wall stickers) ordered and delivered within 5 days of purchase, personalised print”

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Posted 7 years ago

“You can find all most everything at good prices.”

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Posted 7 years ago

“Have been using eBay since years both as a buyer and seller. The choice of vintage items is great.”

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Posted 7 years ago

“Great prices every time”

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Posted 7 years ago

“Always great service and nice to know eBay protects the buyer just incase”

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Posted 7 years ago

“Best possible customer service always.”

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Posted 7 years ago

“Ebay (Eden wall stickers) ordered and delivered within 5 days of purchase, personalised print”

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Posted 7 years ago

“Service is always good - staff are always helpful, chatty and smile”

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Posted 7 years ago

“They send my item on time8”

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Posted 7 years ago

“Fast and good prices.”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,107 reviews