Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,139 Reviews

52 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“Fast delivery”

Helpful Report

Posted 7 years ago

“Quick service”

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Posted 7 years ago

“Great value for money”

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Posted 7 years ago

“They offer electonic goods of high quality and really keen prices.”

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Posted 7 years ago

“Great service and value for money”

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Posted 7 years ago

“Ordering was quick and simple no hassles”

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Posted 7 years ago

“Extremely easy online shopping. User friendly web. Great app. Never had any problems. All payment guaranteed.”

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Posted 7 years ago

“I can usually get anything I want from ebay. Love it. Prices are competitive and any problems have been easily resolved.”

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Posted 7 years ago

“Was very happy with what I had purchased, and with the quick delivery services.”

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Posted 7 years ago

“as always there are great deals to be got at ebay and money back if not up to standard”

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Posted 7 years ago

“Fast service. Reasonable Price. Received Product quickly and had a 14 day return policy if not satisfied.”

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Posted 7 years ago

“Can find everything for quite good prices and quick delivery”

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Posted 7 years ago

“Although I ordered a case specifically for my phone the lock button and volume control are unusable with the case on. The stand is pretty useful and the case seems to do it's job. I'll only truly know when I drop it but I'm convinced it will help.”

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Posted 7 years ago

“good communication - good prioce”

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Posted 7 years ago

“easy clear ordering process, nice helpful products, large variety, protective customer service. very good”

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Posted 7 years ago

“No matter what you happen to be looking for, you'll find it on eBay, and you're almost guaranteed not to find it cheaper elsewhere, I've got some fantastic bargains here.”

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Posted 7 years ago

“Their money back guarantee is no guarantee at all and no protection from the scammers that they promote, due to their greed for fees.”

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Posted 7 years ago

“Everything I have purchased has been according to the description given by the seller. Items always arrive very quickly. I am sent emails containing suggestions of things I might be interested in with regards to my browsing history. Also occasionally there are offers such as discount codes to use. And customer services are helpful with purchase queries / issues.”

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Posted 7 years ago

“charging fees for selling a single item are to high.”

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Posted 7 years ago

“good store for cashback”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,139 reviews