Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,112 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

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3.1

Based on 4,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“Quick postage and good prices”

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Posted 7 years ago

“good quality and service”

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Posted 7 years ago

“My orders have always arrived promptly and I will always shop on their website”

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Posted 7 years ago

“By giving a platform for ordinary people to buy just about anything at a reasonable price”

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Posted 7 years ago

“Made a purchased via eBay and had a problem with the seller who never delivered the goods. Asked eBay to intervene and received a full refund within hours.”

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Posted 7 years ago

“VERY FAST BUT THE QUALITY OF SOME CLOSHES ARE BAD”

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Posted 7 years ago

“sead what coins were fantastic”

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Posted 7 years ago

“item did not arrive within 48 hours as per the delivery advice. However, by the time the item arrived on the 5th day I had already complained and the seller offered to send a replacement.”

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Posted 7 years ago

“Find most of what I`m looking for at a great price.”

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Posted 7 years ago

“The buyer protection is a joke... Very rarely are atypical cases, when no one can be responsible for the loss, then eBay should pay...that's why we are charged with huge fees- for insurance, but... it does not seem to work that way.”

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Posted 7 years ago

“Great seller! They shipped everything well and the item arrived super early! Would definitely purchase from this seller again.”

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Posted 7 years ago

“Easy to order from, delivery on time with friendly driver.”

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Posted 7 years ago

“DELIVERY ALWAYS ON TIME & THE PRODUCT IS ALWAYS AS SAME AS SEEN ON THE WEBSITE”

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Posted 7 years ago

“They send goods out fairly quickly and also give more or less accurate other times for delivery and I cannot find any faults at all.”

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Posted 7 years ago

“Ordered and paid for via. their Ebay site....shown as 'available.\r\n\r\nCouple of hours later got message from Ebay saying that order had been cancelled by Frank Howard 'at the buyer's request'.....NOT TRUE !!\r\nTried to follow up (still on their normal Website (at a higher price) but got conflicting information......gave up..............very poor service !”

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Posted 7 years ago

“Fairly simple and wide range of options, delivery choices, cost etc available. Easy to shop within your own budget.”

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Posted 7 years ago

“Muito fiável aconceilho a todos os meus amigos”

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Posted 7 years ago

“worst company scammer and fraud people no respect for seller i feel shame my self doing business with ebay all mostly buyer fraud item buying and claiming item did not received totally scammer any body can buy and claimed item did not received ebay have not any control customer service member from dublin all uneducated and unprofessional and very rude totally shame on their self should kick them out from job i wish this ebay should shut down biggest fraud and scammer company i have ever seen in my life please stay away”

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Posted 7 years ago

“Some of the items never arrived. I paid for an item, only to find out after i paid that it longer exist,it has been more than a month since my case is being processed yet i still have no money”

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Posted 7 years ago

“Have had my first experience with Ebay Customer Service today; I've been using ebay to buy and sell for over 10 years now. But last week, when placing a order that contained multiple itemes, in different quantities , ebay have locked my account on account that the computer I was using was not recocnized by them; I've called Customer Suport , unlocked it, placed the order; A few days after I've found my order to be doubled ( Every item, in the same quantities, from the same vendors ; just as if you would hit the pay button, but instead of your itemes be taken from your shoping basket and the transaction to be confirmed, nothing happens, so you hit the Buy button again, but now the system registers both Buy button actions so it doubles you order). Anyway, after talking to a poor english Rep , I get a Manager ( wow , this is good, surely they should understand my problem ) ; NOPE... the Manager gave me 2 options: Try to get in touch with the selller and ask them to cancel your order, arrange for returns and wait for reffund , or sell the extrta itemes yourself ( we will get the sell fees double , not too bad for us !! ) ; They simply refused to accept any responsiblity ( a double order has never happened on Ebay , so it is not possible , she said ! ) My advice : Stay away from ebay, plenty of other options out there with less fees for seller anyway : Wish, Facebook market, OLX,”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,112 reviews