Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,112 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“ebay is a great place to buy new or second hand stuff make sure you check around dont just buy it ...look and u will see cheaper”

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Posted 7 years ago

“I buy a lot from ebay and have always will you get a great price and what you need.”

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Posted 7 years ago

“quick service”

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Posted 7 years ago

“Very good merchandise”

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Posted 7 years ago

“allways find a bargain and get nectar points”

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Posted 7 years ago

“Wide range of choices. Postage charges sometimes high but acceptable. Excellent range of payment methods including American express”

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Posted 7 years ago

“Lots of choices and good prices ranges”

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Posted 7 years ago

“good products and good delivery”

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Posted 7 years ago

“Fast delivery, efficient customer service. Good variety of products.”

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Posted 7 years ago

“A watch I ordered was not as described.”

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Posted 7 years ago

“Ordered some.sun visors and was really fast delivery and product is great”

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Posted 7 years ago

“I think the best website around for shopping. Always got what you want and very reasonable too.”

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Posted 7 years ago

“Love to shop on ebay and have done for many years. Never really had any problems and now going to use it for selling my goods. Bargains galore on ebay i shall shop on here for years to come. Ebay are always helpful if a problem arises too!”

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Posted 7 years ago

“I ordered some items and till today, I have not received the items and/or refunds. They are absolutely unreliable, unpreffessional, crooks, scammers, to say the least. I intend top take them to consumer council.”

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Posted 7 years ago

“Can get anything and everything much cheaper than the highstreet”

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Posted 7 years ago

“Lots of different offers on cool things that I want”

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Posted 7 years ago

“Great, far-reaching range.”

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Posted 7 years ago

“Great items every time. fast professional approach.”

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Posted 7 years ago

“Called up eBay regarding unauthorised access to my account and was transferred to a really nice man who was able to fix the issue almost straight away. Absolutely amazing and friendly customer service, quick and easy to sort out issues.”

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Posted 7 years ago

“Great customer service.... best deals.... you feel protected when making a purchase via E Bay”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,112 reviews