Ebay Reviews

Name: Ebay
Rating: 3.09

3.1 Rating 4,095 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Anything you search you will get on ebay and most deliveries are fast. If there is any problem with the purchaser ebay will step in and offer assistance.”

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Posted 6 years ago

“Seller did not pay enough postage so I had to cover the cost. I called ebay who initially advised me to open a case and that the seller was liable for the fees. I had to wait 8 days before ebay would step in, however when they did step in, they completely ignored everything I wrote in the case. After sending them emails, the operators (Ashwini F. and Abha S.) did not seem to understand English and were no help whatsoever.”

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Posted 6 years ago

“Quick postage and good prices”

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Posted 6 years ago

“Quick postage and good prices”

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Posted 6 years ago

“good quality and service”

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Posted 6 years ago

“My orders have always arrived promptly and I will always shop on their website”

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Posted 6 years ago

“By giving a platform for ordinary people to buy just about anything at a reasonable price”

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Posted 6 years ago

“Made a purchased via eBay and had a problem with the seller who never delivered the goods. Asked eBay to intervene and received a full refund within hours.”

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Posted 6 years ago

“VERY FAST BUT THE QUALITY OF SOME CLOSHES ARE BAD”

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Posted 6 years ago

“sead what coins were fantastic”

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Posted 6 years ago

“item did not arrive within 48 hours as per the delivery advice. However, by the time the item arrived on the 5th day I had already complained and the seller offered to send a replacement.”

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Posted 6 years ago

“Find most of what I`m looking for at a great price.”

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Posted 6 years ago

“The buyer protection is a joke... Very rarely are atypical cases, when no one can be responsible for the loss, then eBay should pay...that's why we are charged with huge fees- for insurance, but... it does not seem to work that way.”

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Posted 6 years ago

“Great seller! They shipped everything well and the item arrived super early! Would definitely purchase from this seller again.”

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Posted 6 years ago

“Easy to order from, delivery on time with friendly driver.”

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Posted 6 years ago

“DELIVERY ALWAYS ON TIME & THE PRODUCT IS ALWAYS AS SAME AS SEEN ON THE WEBSITE”

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Posted 6 years ago

“They send goods out fairly quickly and also give more or less accurate other times for delivery and I cannot find any faults at all.”

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Posted 6 years ago

“Ordered and paid for via. their Ebay site....shown as 'available.\r\n\r\nCouple of hours later got message from Ebay saying that order had been cancelled by Frank Howard 'at the buyer's request'.....NOT TRUE !!\r\nTried to follow up (still on their normal Website (at a higher price) but got conflicting information......gave up..............very poor service !”

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Posted 6 years ago

“Fairly simple and wide range of options, delivery choices, cost etc available. Easy to shop within your own budget.”

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Posted 6 years ago

“Muito fiável aconceilho a todos os meus amigos”

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Posted 6 years ago

Ebay is rated 3.1 based on 4,095 reviews