Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,112 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“bought some handmade birthday cards that were uniquely designed and in doing so earned Nectar points too!!!”

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Posted 7 years ago

“The perfect place to shop anytime”

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Posted 7 years ago

“I bought a camera which is only available on ebay.”

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Posted 7 years ago

“Eady transaction fast delivery”

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Posted 7 years ago

“Prompt delivery. Great products and nice feedback.”

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Posted 7 years ago

“Not happy with the service. Never received my order after a long wait of 4 months. Still don't have it.”

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Posted 7 years ago

“As always very customer focused.”

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Posted 7 years ago

“Best online shopping store it is,hands down”

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Posted 7 years ago

“Found what I wanted easily and quickly and the item I ordered on the delivery date which was within a couple of days of order”

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Posted 7 years ago

“good products”

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Posted 7 years ago

“Really fast delivery”

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Posted 7 years ago

“great service”

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Posted 7 years ago

“They are cheaper than most places & have plenty of choice”

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Posted 7 years ago

“I only look for bargain an I do get a good deal to”

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Posted 7 years ago

“The delivery was prompt and the product i purchased wad exellent”

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Posted 7 years ago

“Buying electrical is a waste of time, the 12 month guarantee on such items bought in the UK by law is worthless. Buy you're electrical elsewhere”

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Posted 7 years ago

“Excellent prices + shipping was great value!”

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Posted 7 years ago

“Anything you search you will get on ebay and most deliveries are fast. If there is any problem with the purchaser ebay will step in and offer assistance.”

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Posted 7 years ago

“Seller did not pay enough postage so I had to cover the cost. I called ebay who initially advised me to open a case and that the seller was liable for the fees. I had to wait 8 days before ebay would step in, however when they did step in, they completely ignored everything I wrote in the case. After sending them emails, the operators (Ashwini F. and Abha S.) did not seem to understand English and were no help whatsoever.”

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Posted 7 years ago

“Quick postage and good prices”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,112 reviews