Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“real good”

Helpful Report

Posted 8 years ago

“Very comprehensive selection ease of use always find what I am looking for.”

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Posted 8 years ago

“I always shop on Ebay as it's a great place to find almost anything. Recently I had a problem with a seller not posting an item to me and Ebay gave me a full refund for the item. I know I can shop safely with them and my money is never at risk because you are protected with them, Great service and quick when dealing with issues.”

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Posted 8 years ago

“Love eBay because of their great deals whenever I am looking for either a laptop or a pair of trainers.”

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Posted 8 years ago

“I have found very cheap goods for my car , my house and not only. They are very fast , they send you the goods earlyer then I was expected . Good information about the staff that you by .....they also send you emails , invoice and quickly respond .”

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Posted 8 years ago

“Thank you”

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Posted 8 years ago

“Thank you”

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Posted 8 years ago

“Ebay is good, but it is better to change the feedback section, as the feedback is only for received in time but the quality of th goods you never know until used it for a while. When a problem of the quality happend, Ebay just cannot do anything for it, the seller sold the problem goods and still get 100% positive feedback, which is not fair to the buyer.”

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Posted 8 years ago

“15 percent of discount”

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Posted 8 years ago

“Cheaper prices than amazon. Fast delivery on most items. Love eBay's money back guarantee and PayPal protection.”

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Posted 8 years ago

“Able to quickly source right items at a very good price”

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Posted 8 years ago

“Since I have started using eBay I have purchased many useful items from all over the world. I have never been disappointed with any of my purchases from any of the sellers on eBay. Also with PayPal I know I am buying with confidence, happy in the knowledge that my details are strictly confidential. eBay is a pleasure to use.”

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Posted 8 years ago

“Fantastic choice. Easy payments either by Paypal or credit card (choice is yours) Great back up customer service, where you can actually speak with pleasant efficient staff I would recommend this website”

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Posted 8 years ago

“The prices are allways competitive and the service good.”

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Posted 8 years ago

“Product arrived on time and in great condition. Ebay provide a range of products and at reasonable prices”

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Posted 8 years ago

“good price”

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Posted 8 years ago

“I have been dealing with ebay for many years, and even recently i purchased goods and later found out i had been scammed Ebay refunded every penny i had lost, you cannot get better than that, l cannot thank ebay enougth..”

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Posted 8 years ago

“easy to deal with”

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Posted 8 years ago

“Love how easy it is to shop and find things I need”

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Posted 8 years ago

“Item got very good price and come very soon and excellent item.”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,113 reviews