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Ebay Reviews

3.1 Rating 4,113 Reviews
53 %
of reviewers recommend Ebay
3.1
Based on 4,113 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 27%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Ebay 1 star review on 29th June 2025
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Ebay 1 star review on 24th June 2025
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Ebay 3 star review on 13th June 2025
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154
Anonymous
Anonymous  // 01/01/2019
excellent range of products; great customer safety.
Helpful Report
Posted 8 years ago
I bought a telephone from Insdec on ebay. After lots of problems I contacted this seller. 3 messages were ignored. These were confirmed by eBay as having been delivered to the seller (no technical problems). I then approached the manufacturer. They confirmed their telephones are made for specific countries. The phone sold to me in Australia was not listed as being specifically for the European market. The serial number suggested Poland as the target market. Please check ebay. Insdec, at the time of writing, has a 98.9% positive feedback score. Yet they sell a lot of products. The problem comes when there's a complaint. 5 buyers in the last month alone report messages being ignored. The company also trades as Inkoo.co.uk.
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Posted 8 years ago
For selling this place is bad Expensive fees and double dipping ebay as they own PayPal They also charge you fees on postage I dold a itemm for £1 and it cost me £8 in fees
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Posted 8 years ago
Good things for small price.
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Posted 8 years ago
Purchased specialist postcards on different occasions, the items always as described. E bay very good at sorting out any difficulties.
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Posted 8 years ago
Best possible customer service always.
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Posted 8 years ago
Fast and good prices.
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Posted 8 years ago
Fast delivery good quality items
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Posted 8 years ago
good choice
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Posted 8 years ago
When I purchased the items I received detailed information that I needed to determine if they fit me. After payment, I was informed very quickly about the time my goods will be drawn and shipped to my address. I do not have any cons about.
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Posted 8 years ago
They make my choice. Secure payment.
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Posted 8 years ago
Worldwide access to a diverse range of products and competitive prices; excellent customer service when needed and payment protection guarantee.
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Posted 8 years ago
Easy way to buy very acurate
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Posted 8 years ago
Delivery in time
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Posted 8 years ago
Great bargain
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Posted 8 years ago
great experience 95% of the time
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Posted 8 years ago
Anything you're looking for can be found on ebay.co.uk. Ive bought so much its hard to pick just one item to review. Kieth Urban cd' s, 1940 hats, ladies tops, phone cases the list is endless. Pre owned or new all fantastic value. Fantastic amazing customer services who always rectify any problem and payment is so easy by card or PayPal with money back should anything go wrong. Win win situation.
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Posted 8 years ago
Ordered my will and grace complete DVD set and came down really quickly
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Posted 8 years ago
The all round service of buying items on EBay gives me emence satisfaction and great pleasure - keep up the great work Thx
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Posted 8 years ago
Always good service and help sort out issues
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Posted 8 years ago
Ebay is rated 3.1 based on 4,113 reviews