Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“very easy to find what your looking for.”

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Posted 7 years ago

“Fast shipping Perfect size”

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Posted 7 years ago

“I am overall satisfied with my purchases from Ebay. I have had some problems with products but I understand that it isn't necessarily the website's fault. However, I believe that stricter policies as far as sellers are concerned would be very beneficial.”

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Posted 7 years ago

“Help if there is ever a problem.”

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Posted 7 years ago

“They have practically everything you could imagine at good prices.”

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Posted 7 years ago

“Ordered late for Christmas but everything got to me in good time.”

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Posted 7 years ago

“Fantastic website. Can virtually buy anything at a decent price. Cuts out the middle man and gives a fantastic experience weather purchasing or selling.”

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Posted 7 years ago

“A lot of choices and sometimes you can get things so cheap”

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Posted 7 years ago

“Easy website to use, very user friendly and I can always find what I want easily.”

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Posted 7 years ago

“Prompt and efficient service delivery”

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Posted 7 years ago

“Ordered my screen protector and it arrived super fast!”

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Posted 7 years ago

“Suppliers have proved to be professional and reliable and very keen to satisfy 100%”

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Posted 7 years ago

“Ebay is excellent when out shopping in local stores or chain stores as I can always compare prices in store to prices on ebay, or even find a nearly new or unused item for much cheaper. I've also listed and sold plenty of stuff on there myself. I love it.”

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Posted 7 years ago

“They found what I was looking for”

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Posted 7 years ago

“Love selling and buying on ebay. Staff very hepful if there is an issue or query!”

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Posted 7 years ago

“Had problems with delivery of item as not received despite courier stating they had posted it through letter box. Quick to respond to issue”

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Posted 7 years ago

“Hi, The buying is quick and easy in different prices that you can choose from. Thanks Ido Alon”

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Posted 7 years ago

“I love eBay. Fab bargains. Love winning a bid.”

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Posted 7 years ago

“Actually have a response system to problems that is not bias.”

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Posted 7 years ago

“IT SAID ORDER ON THE 23 / 12 /17 AND DELIVE NEXT DAY”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,113 reviews