Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,127 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,127 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been buying & a little selling on ebay for many years. I like the transparency & choice from where you buy. But recently I've noticed some sellers have found their way round this. I don't like clothing from China.. It is often poor quality /sizing & in effect counterfeit. So I always use the UK only option. However a few recent purchases I've made are clearly from China (written content, labels etc) and are of this poor quality. The images posted on the listing are not a true representation smart of what is actually despatched. That are grossly under sized and of really poor quality. I assume these are garments made in China then imported to & distributed from UK bases to make it seem like UK goods. Several times that I've requested returns for such rubbish rather than throw good money away, the seller will try to strike a bargain in offering a partial refund & not bother sending the grament back. Surely this proves the mass produced rubbish that even they don't want back. I guess the proof is in the price & I must be wary of cheap offers & steer clear in future. But I wish ebay could find a way to stop this fraud. I suppose the only way would be to have a"British /euro made " option.”

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Posted 7 years ago

“The old Ebay was great but since they keep changing their format it can be a nightmare to use some days as all you get is " sorry we can`t do that now ,please try again later" or the screen keeps jumping back to page one of your summary or viewing your recent purchases.Stop playing with your website it is ruining the Ebay experience.”

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Posted 7 years ago

“The item was I was after was offered to me for a good price”

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Posted 7 years ago

“Ok but from this site has been the best”

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Posted 7 years ago

“Ok but from this site has been the best”

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Posted 7 years ago

“Ease of searching for products to compare prices.”

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Posted 7 years ago

“Quantity of supply is good and varied”

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Posted 7 years ago

“GOOD CORASPONDACE. NOT ALWAYS THE BEST OF QUILTY ITEMS BUT THEY DO THE JOB SORT OF THING”

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Posted 7 years ago

“It’s ok but not better then Ebay”

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Posted 7 years ago

“Terrific stuff”

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Posted 8 years ago

“there is a lot of varity we can chose our favrite item on good price”

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Posted 8 years ago

“they didn't”

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Posted 8 years ago

“They have good price ,but i do not like they delivery”

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Posted 7 years ago

“I wouldn't say "Happy", reasonably satisfied wold be closer to the truth”

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Posted 8 years ago

“Ok cool Happy”

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Posted 8 years ago

“Found required item at the best price.”

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Posted 8 years ago

“Hello, I'm buying items from Ebay quite often and most of the time I'm happy with there service,but we are all people and making mistakes I'm not going to complain about them because they trying to sort them out immediately.”

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Posted 8 years ago

“The transactions rarely go smoothly”

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Posted 8 years ago

“well, i can get a preview of the actual product by allowing to directly communicate like in a physical store.. i can exchange questions , details etc which are not that better done in shops like amazon or so..”

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Posted 8 years ago

“they have some good stuff pretty cheap”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,127 reviews