Ebay Reviews

Name: Ebay
Rating: 3.12

3.1 Rating 4,020 Reviews

54 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,020 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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136

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you”

Helpful Report

Posted 6 years ago

“Thank you”

Helpful Report

Posted 6 years ago

“Ebay is good, but it is better to change the feedback section, as the feedback is only for received in time but the quality of th goods you never know until used it for a while. When a problem of the quality happend, Ebay just cannot do anything for it, the seller sold the problem goods and still get 100% positive feedback, which is not fair to the buyer.”

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Posted 6 years ago

“large user base equals wide variety of product available.”

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Posted 6 years ago

“It arrived on time”

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Posted 6 years ago

“wide range of goods”

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Posted 6 years ago

“some good products but much of them cost more than other stores”

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Posted 6 years ago

“Letting me track my order.”

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Posted 6 years ago

“Easy shopping no hassle”

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Posted 6 years ago

“Got item at good price plus a fantastic choice of items”

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Posted 6 years ago

“Automated form that did not give the correct way the fill out if you wanted to sell. Because of that the listing was wrong with the postage for the item being £26 out of sinc therefore someone purchased item at£26 I've had to cacell the order”

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Posted 6 years ago

Helpful Report

Posted 6 years ago

“Some iteams we purchased were as disscribed others were not. This online shopping is getting it of hand with all the different sizes and we have to pay for deleivery and then the returns, better off going to the stores now!”