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Ebay Reviews

3.1 Rating 4,185 Reviews
52 %
of reviewers recommend Ebay
3.1
Based on 4,185 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service, Courier
Customer Service
Communication Channels
Live Chat, Email

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Ebay 1 star review on 20th August 2026
Cheryl
Ebay 1 star review on 1st July 2026
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Ebay 1 star review on 11th September 2025
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Ebay 1 star review on 29th June 2025
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Ebay 1 star review on 29th June 2025
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Ebay 1 star review on 24th June 2025
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Ebay 1 star review on 13th June 2025
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156
Anonymous
Anonymous  // 01/01/2019
“Why I can’t put negative feedback after a few days from my purchase if it is a qualified buyer”
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Posted 7 years ago
“I will buy from EBay ..but I won't sell with them....the fees are outrageous.... and they hold the pay on your first sale for 21 days.”
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Posted 7 years ago
“Changed a lot recently and customer protection is lacking now. Approved sellers seem to be able to do what they want with no real comeback from dissatisfied customers. Obviously they create a lot of revenue for ebay so Joe blogs customers get no help from ebay anymore to resolve issues”
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Posted 8 years ago
“Told my order was going to be delivered to sainsburys on the 19th which was 3 working days. And guess what?.... Hasn't arrived yet. This happens all the time although its the sellers not ebay themselves.”
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Posted 8 years ago
“Not really happy. I was unsure as to whether may shipment was reallt being processed. I had about a week untill the delivery date. I would have appreciated it if they sent me a mail 2 or 3 days after to tell me what the status of my shipment was. I did get the item but it was a day after the said date and i really needed it the day before it arrived.”
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Posted 8 years ago
“Not very good to many charges.”
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Posted 8 years ago
“It is ok k to buy but need to time to shop around.”
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Posted 8 years ago
“Although I ordered a case specifically for my phone the lock button and volume control are unusable with the case on. The stand is pretty useful and the case seems to do it's job. I'll only truly know when I drop it but I'm convinced it will help.”
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Posted 8 years ago
“cheaper option.”
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Posted 8 years ago
“just average long time for delivery”
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Posted 8 years ago
“varied goods customer protection.”
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Posted 8 years ago
“they have lots of stuff, and I've bought some of it”
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Posted 8 years ago
“By giving a platform for ordinary people to buy just about anything at a reasonable price”
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Posted 8 years ago
“item did not arrive within 48 hours as per the delivery advice. However, by the time the item arrived on the 5th day I had already complained and the seller offered to send a replacement.”
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Posted 8 years ago
“Quick delivery but that's pretty much it”
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Posted 8 years ago
“Not everything on here is cheap make sure you do your research first.”
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Posted 8 years ago
“eBay used to be exceptional but there's been a distinct change over the last two years. It's only during this period that it's been necessary to call them - it's surprising how little can now be resolved vie email. Unfortunately on the occasions I've had to call the contact centre it's been the usual cliché of agents unable to understand English very well let alone your query. In my opinion they've campaigned solely for greater buyer numbers and left sellers out in the cold.”
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Posted 8 years ago
“The delivery time and service wasn't bad but a couple of the products I ordered weren't as expected. None of which was shown or explained in the description of the item”
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Posted 8 years ago
“Prices were the best at the time. Didn't like shipping”
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Posted 8 years ago
“they are not very good with customer complaints and don't seem to care”
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Posted 8 years ago
Ebay is rated 3.1 based on 4,185 reviews