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Ebay Reviews

3.1 Rating 4,127 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

3.1

Based on 4,127 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ebay 1 star review on 11th September 2025

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Ebay 1 star review on 29th June 2025

Ebay 1 star review on 29th June 2025

Ebay 1 star review on 24th June 2025

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Ebay 1 star review on 13th June 2025

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Ebay 3 star review on 13th June 2025

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154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As much as I hate ebay their customer service dept are always so happy/chatty!”

Helpful Report

Posted 12 years ago

“Thanks eBay you have an awesome customer service! It took me no more than 5 min to have everything under control.”

Helpful Report

Posted 12 years ago

“Just had the most appalling customer service from a tesco bank representative. I'd be disciplined if I spoke to someone at work that way.”

Helpful Report

Posted 12 years ago

“Just had the most appalling customer service from a tesco bank representative. I'd be disciplined if I spoke to someone at work that way.”

Helpful Report

Posted 12 years ago

“Tesco bank is out of service...weird”

Helpful Report

Posted 12 years ago

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Ebay is rated 3.1 based on 4,127 reviews