Ebay Reviews

3.1 Rating 4,026 Reviews
54 %
of reviewers recommend Ebay
3.1
Based on 4,026 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 28%
Accurate And Undamaged Orders
Greater than 65%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Ebay 1 star review on 3rd May 2024
Anonymous
Ebay 5 star review on 13th April 2024
Anonymous
Ebay 1 star review on 11th April 2024
Alex
Ebay 1 star review on 24th March 2024
JULIE HODGES
Ebay 1 star review on 24th March 2024
JULIE HODGES
Ebay 1 star review on 11th March 2024
Uroš
Ebay 1 star review on 9th March 2024
Nan
136
Anonymous
Anonymous  // 01/01/2019
Easy buying and paying quick dispatch
Helpful Report
Posted 6 years ago
Selling on ebay is now a minefeild buyer can get a full refund and keep your goods. It's disgusting.
Helpful Report
Posted 6 years ago
ebay need to review their procedure when a Dispute is made against a buyer or seller they need to review the correspondence emails between parties before making a decision and not just make computer generated decisions
Helpful Report
Posted 7 years ago
Someone scammed me. And eBay was no help at all
Helpful Report
Posted 7 years ago
eBay assistance is very poor! More and more sellers are ripping people off abs eBay do nothing about it. I've lost out on 20.00 in the last 3 months due to sellers not sending items and ignoring your messages then eBay close your cases without it being resolved and keep the sellers on there! Shall be using amazing from now on
Helpful Report
Posted 7 years ago
Don't think it's fair that when you buy something the seller gets your PayPal payment and if they rip you off and you leave bad feedback (obviously) they can leave you bad feedback. When you sell an item people are allowed to see everything you have bought and how much you have paid. No privacy on this site at all. Customer services.? Is it in India as I struggle to understand their staff as their ENGLISH is so poor. E-mails are ignored. Joke of a phone system which doesn't recognise your phone number because it always removes the first number. Bad all rounder service
Helpful Report
Posted 8 years ago
Sent my response to ebay on their lack of seller protection (lost in post). Don't offer a service if you cannot protect your customer.
Helpful Report
Posted 10 years ago
poor response from customer service regarding unfair negative feedback. Dont expect a fair result when raising an issue!! rubbish
Helpful Report
Posted 10 years ago
Ebay is rated 3.1 based on 4,026 reviews