Ebay Reviews

Name: Ebay
Rating: 3.12

3.1 Rating 4,021 Reviews

54 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,021 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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136

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They sent me bags too make some sweets for the kids this Christmas, exactly how I ask and perfect size. Xx”

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Posted 6 years ago

“Didnt get my item”

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Posted 6 years ago

“Bought something that supposed to be ready to use and it wasn't”

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Posted 6 years ago

“Product came damaged and the eBay customer service do not even help me!”

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Posted 6 years ago

“The way ebay imposes anticipated {illegal in Europe) duty taxes even on non applicable cases like on values lower than the official taxation .. Sustaining private interests like Pitney Bowes and telling the general public that is for their own good..deplorable ....”

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Posted 6 years ago

“Not getting what is advertised or problems like pc not in working order :-(”

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Posted 6 years ago

“The quality of most of item on eBay is really poor. Won't consider buy anything from there.”

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Posted 6 years ago

“idea is fantastic sellers not so much as got worse most sellers are just not worth taking a chance on”

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Posted 6 years ago

“Most of the products do not meet the description given online.”

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Posted 6 years ago

“Most of the products do not meet the description given online.”

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Posted 6 years ago

“I made a purchase then when trying to finalise payment there was no acknowledgement or denial of payment going through from EBay so I had to wait for several days before realising the transaction did not go through”

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Posted 6 years ago

“I ordered an item from a well reviewed user and within 2 days my account was hacked and someone tried to purchase over $2000.00 worth of gold coins. Although it was caught by eBay, their cyber security shouldn't allow the initial breach. Now my PayPal and bank account is jeopardized.”

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Posted 6 years ago

“They didn't really as many times have I bought goods which have been tripe I am afraid”

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Posted 6 years ago

“I have had my ability to buy on eBay due to being heavily charged for a few items I posted on eBay to sell that didn't even sell.”

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Posted 6 years ago

“Be very careful fakes and liars use this sight.”

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Posted 6 years ago

“Wrong items”

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Posted 6 years ago

“UNCOMPETITIVE PRICING.”

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Posted 6 years ago

“Purchased a pair of shoes that was not as expected. When I tried to resolve problem through the channels available they turned me Down. Paypal / through ebay. Still havent resolved the problem”

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Posted 6 years ago

“Having purchased an item from Huanyan pty ltd and returned as of unacceptable quality I sought a refund from the company, then PayPal then eBay. No luck so far so have had to complain to the Consumer Affairs Victoria.”

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Posted 6 years ago

“I made lot of transactions, Recent time someone used my account details which i have used in ebay and purchased lens from ebay. Even though i am the victim ebay was very least helpful. They just simply told me to talk to the person who stole my details.”

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Posted 6 years ago

Ebay is rated 3.1 based on 4,021 reviews