Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

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3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“Tesco bank is out of service...weird”

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Posted 11 years ago

“Ebay's hold line for customer service song sounds like Taylor Swift should be singing along... Annoyed”

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Posted 11 years ago

“eBay "customer service" is the most incompetent group of inbreds I have ever had the misfortune of dealing with”

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Posted 11 years ago

“83 minute hold time for customer service???? Are you serious?????”

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Posted 11 years ago

“Just had the most appalling customer service from a tesco bank representative. I'd be disciplined if I spoke to someone at work that way.”

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Posted 12 years ago

“Just had the most appalling customer service from a tesco bank representative. I'd be disciplined if I spoke to someone at work that way.”

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Posted 12 years ago

“OMG! eBay UK customer service are poor. Been transferred 3x times!”

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Posted 12 years ago

“Never check my eBay messages and just did and they said I've been suspended for a week and have to contact customer service”

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Posted 12 years ago

“not having a good customer service experience. your representative doesn't know anything and no supervisor is available.”

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Posted 12 years ago

“poor response from customer service regarding unfair negative feedback. Dont expect a fair result when raising an issue!! rubbish”

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Posted 12 years ago

“by far has the WORST customer service I've ever seen. Wow pathetic, really you need to change ebay”

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Posted 12 years ago

“Shameful attitude and customer service from manager Carl in Carphone Warehouse St Stephens Hull today. Shocked. Won't be back.”

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Posted 12 years ago

“I plan on using them again. Allan Jones - Unbeatable.co.uk”

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Posted 13 years ago

Ebay is rated 3.1 based on 4,113 reviews