Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“Eay shopping”

Helpful Report

Posted 7 years ago

“Easy to select items required, easy to pay and very fast dispatch. Plus resolution offered if not satisfied. What more can you want!”

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Posted 7 years ago

“Lots of choices, usually I can find what I'm searching for. All deliveries on time (actually the last one came earlier :) ). Until now, all items corresponded to what I've ordered.”

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Posted 7 years ago

“On time and as advertised.”

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Posted 7 years ago

“Everything I bug from eBay I am happy with them”

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Posted 7 years ago

“???? ??????? ????? ??? ???????? ?????.”

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Posted 7 years ago

“Wide range of products at good prices”

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Posted 7 years ago

“excellent company, great selection of products. good rating and contact system too”

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Posted 7 years ago

“Better for buyers than for sellers, for sellers condition and supported delivery service - Shutl isn't the best option.”

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Posted 7 years ago

“I find a lot of well priced stuff on eBay I brought a car diagnostic tool last week for £5 and a 43" Toshiba TV on a link to AO and wen I had a look on AO the item was sold out so I had avoided the BLACK FRIDAY stampede and my top of the range 4k smart TV will be here tomorrow at the price of £275 for a £400 set. I love eBay.”

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Posted 7 years ago

“Got a good price and free delivery”

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Posted 7 years ago

“They have a huge range of products, not available anywhere else. I had an issue with a parcel recently, but they resolved it straight away - I was very happy with the customer service.”

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Posted 7 years ago

“I bought a product on ebay from a company near me and arranged to collect it and pay cash but its a dreadful area so I asked the seller to give me a phone number in case I got lost. Ebay would not allow this and I was not much bothered but now Ebay has restricted my account so I cannot buy or sell anything. So I ring up and the Customer Service number is wrong! So I get the right one and they can't help so I ask to speak to the respondents supervisor. He's busy but will ring back in half an hour. He does not. I telephone again and ask for a supervisor again but he's busy and will ring back in an hour but again does not!!! Arrogant company without enough staff, those it has do not care for customers. I have bought or sold 800 items over the years and this s how they treat me. I have some transactions to complete and then will never deal with them again.. I suggest other users stop dealing with this unpleasant company,”

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Posted 7 years ago

“You can get everything you need from here.”

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Posted 7 years ago

“I havn't received my xmas order yet it's not due until December, but i asked her for a special request for my order and she was so kind and helpful first class 5 Star service.”

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Posted 7 years ago

“Easy, fast, convenient”

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Posted 7 years ago

“One can find a great variety of articles.”

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Posted 7 years ago

“I brought in error & contacted the supplier & managed to cancel to order. It refund policy is top notch”

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Posted 7 years ago

“Buy almost anything for a great price.”

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Posted 7 years ago

“Love ebay so much choice and if things go wrong ebay always has your back”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,113 reviews