Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,139 Reviews

52 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I havn't received my xmas order yet it's not due until December, but i asked her for a special request for my order and she was so kind and helpful first class 5 Star service.”

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Posted 8 years ago

“Easy, fast, convenient”

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Posted 8 years ago

“One can find a great variety of articles.”

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Posted 8 years ago

“I brought in error & contacted the supplier & managed to cancel to order. It refund policy is top notch”

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Posted 8 years ago

“Buy almost anything for a great price.”

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Posted 8 years ago

“Love ebay so much choice and if things go wrong ebay always has your back”

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Posted 8 years ago

“Always on point!”

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Posted 8 years ago

“Got the item I needed delivery was quick and the price was right”

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Posted 8 years ago

“Everything is there, whether it is listed by a company or person. Menu is easy and clear to read. Filters are very precise, allowing for specific searches.”

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Posted 8 years ago

“Seller couldn't fulfil 2 separate orders and refunded a month later after I chased them. Negative feedback was left for both orders and subsequently removed by ebay. Although they make it extremely difficult to actually get in touch with someone at ebay, I eventually managed to get a message back from them stating along the lines "due to privacy concerns we can't discuss feedback removal". If it wasn't such a well-known company, I'd be sure it was a scam website.”

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Posted 8 years ago

“Great bargains wirhout having to move from your lounge!!!”

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Posted 8 years ago

“5star service reasonable price fast delivery 5star service all round”

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Posted 8 years ago

“Got things done fast and easy”

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Posted 8 years ago

“easy to use”

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Posted 8 years ago

“easy to use and well maintained. happy as a customer and also a seller”

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Posted 8 years ago

“Ho trovato un prodotto che desideravo ad un prezzo veramente ottimo. Purtroppo non ho apprezzato la politica di spedizione prioritaria di Ebay, troppo costosa per essere così lenta, cosa che ho comunicato anche a loro. In ogni caso il prodotto era valido e il pacco è arrivato con leggero anticipo.”

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Posted 8 years ago

“I manage to find an item I have been looking for, for some time. The price was very reasonable and ordering was easy.”

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Posted 8 years ago

“Sometimes I use for car parts and other things”

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Posted 8 years ago

“So easy to place orders with eBay love the site”

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Posted 8 years ago

“I ordered easy the parcel arrived when they said it would”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,139 reviews