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Ebay Reviews

3.1 Rating 4,139 Reviews
52 %
of reviewers recommend Ebay
3.1
Based on 4,139 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Ebay 1 star review on 11th September 2025
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Ebay 1 star review on 29th June 2025
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Ebay 1 star review on 29th June 2025
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Ebay 1 star review on 24th June 2025
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Ebay 1 star review on 13th June 2025
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Ebay 1 star review on 13th June 2025
William
Ebay 3 star review on 13th June 2025
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154
Anonymous
Anonymous  // 01/01/2019
Ordered goods and came within two days fantastic
Helpful Report
Posted 8 years ago
I bought two external HDD. Shipping was fast and prices were reasonable.
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Posted 8 years ago
Very happy good product..quick easy services..good products
Helpful Report
Posted 8 years ago
easy to use, find anything I need and if there is a problem e bay very helpful
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Posted 8 years ago
It was an easy transaction and the item arrived promptly and was well packaged by the seller
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Posted 8 years ago
Good selection of products delivered for a reasonable price
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Posted 8 years ago
Perfect customer service very helpful easy to contact and very knowledgeable
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Posted 8 years ago
Got my new part cheaper and faster
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Posted 8 years ago
Love it’s loads
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Posted 8 years ago
I wouldn't say "Happy", reasonably satisfied wold be closer to the truth
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Posted 8 years ago
EBay, always has what I need, a quick search is all it takes!!
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Posted 8 years ago
Ok cool Happy
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Posted 8 years ago
Sourced a suitable gift for a family member and at a good price. Delivery not so good though as the address was in Northern Ireland.
Helpful Report
Posted 8 years ago
The store has a great returns process
Helpful Report
Posted 8 years ago
Great coustomer service ..fell confortable in buying off ebay ..with money back guaranteed ..great communication with customers x
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Posted 8 years ago
eBay is truly a wonderful website it makes the things you can’t afford in the high street much more affordable
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Posted 8 years ago
Informed all the way clear information
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Posted 8 years ago
Always good bargain
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Posted 8 years ago
I love eBay! Totally safe to shop there as they protect buyers so well. Items arrive on time & you can find the most obscure items too
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Posted 8 years ago
Good cheap stuff
Helpful Report
Posted 8 years ago
Ebay is rated 3.1 based on 4,139 reviews