Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“no ned to visit shops”

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Posted 7 years ago

“Very easy to shop from there”

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Posted 7 years ago

“Lots of items.”

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Posted 7 years ago

“I received excellent service when I order from eBay”

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Posted 7 years ago

“Good service, I like the way the system works.”

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Posted 7 years ago

“They are very easy to navigate and do business with”

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Posted 7 years ago

“Very happy”

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Posted 7 years ago

“easy to use home shopping”

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Posted 7 years ago

“I use ebay regularly as a buyer and seller, I have always found the experience easy and pleasant with no hassle. It is also very good value and products are versatile and plenty.”

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Posted 7 years ago

“My gift arrived quickly and in great condition The range of goods on the site is great”

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Posted 7 years ago

“My gift arrived quickly and in great condition The range of goods on the site is great”

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Posted 7 years ago

“always get a good deal”

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Posted 7 years ago

“Its always a pleasure to buy from ebay quick easy and the only place i buy from”

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Posted 7 years ago

“I can find what I need fast and at good value. Many unusual items that you may not be able to find on the high street. Quick and easy to make payments and usually fast and efficient delivery.”

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Posted 7 years ago

“Quick transaction and dispatch, with no hassle”

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Posted 7 years ago

“everything you are looking for .. at brilliant prices”

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Posted 7 years ago

“able to find what i am looking for so easily, safe and secure payments.”

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Posted 7 years ago

“Great range and great prices! If you can't find what you are looking for in the shops, eBay is always a good go to!”

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Posted 7 years ago

“Good customer service”

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Posted 7 years ago

“eBay is a great place to shop. it's very difficult not to find the item that you want there, be it brand new or used in good condition. Even if you are in a different country, eBay is an excellent choice of place to do your shopping. Also, paying via PayPal is a breeze and very safe. Some people think that all products that you buy on eBay that comes from China are fake or of poor quality; not so. I recently bought a few very high-quality clothing items and am very happy with it. In short, it's well worth it. I highly recommend it!”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,113 reviews