Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,139 Reviews

52 %

of reviewers recommend Ebay

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Metrics

3.1

Based on 4,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love eBay! Totally safe to shop there as they protect buyers so well. Items arrive on time & you can find the most obscure items too”

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Posted 8 years ago

“I have used Ebay for 15 years, bought and sold and found they are very consumer oriented in solving disputes rapidly and enforcing refunds under their policies, Together with Paypal they provide a service for consumers that UK credit card companies and non ebay sellers should try to emulate - the experience in my view is so much easier and safer. I have had thing go wrong - my Paypal account was hacked .. but it was sorted within a week with a full refund ($400)- but that was over 10 years ago and it has only happened once. A very satisfied customer.”

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Posted 8 years ago

“Quick and efficient service”

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Posted 8 years ago

“Great place to shop buy without Leaving the house”

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Posted 8 years ago

“Recently had an issue with a rogue seller. eBay customer services sorted out my problem in a matter of minutes! Their 100% guarantee really is that and recommend eBay to anyone!”

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Posted 8 years ago

“Great price, lightening delivery.”

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Posted 8 years ago

“verry good”

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Posted 8 years ago

“Good stuff and cheap”

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Posted 8 years ago

“First purchase I made excellent first class experience”

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Posted 8 years ago

“All the items have been very good.”

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Posted 8 years ago

“Never had any problems. Everything always arrives prompltly.”

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Posted 8 years ago

“Information on the items were quite clear as a first time online shopper I found it quite easy to make my purchases. Also I like that they followed up via email with the tracking of items purchased.”

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Posted 8 years ago

“Item arrived on time and in good condition. Price was good for the quality of the item.”

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Posted 8 years ago

“So easy and the app just makes it so much easier”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“Very good customer service, prompt delivery and quality items at good value prices.”

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Posted 8 years ago

“Cheaper and most competitive prices online. Only thing with free shipping might take a while but if you don't need the item you order immediately ebay is the way to go.”

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Posted 8 years ago

“So simple”

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Posted 8 years ago

“megbízható!”

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Posted 8 years ago

“Amazing user interface quick and easy to use”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,139 reviews