Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,140 Reviews

52 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ability to pay from PayPal Account is one of the BEST reasons to buy from Ebay.”

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Posted 8 years ago

“they have good prices and exchange or refunds are easy.”

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Posted 8 years ago

“Easy to use and very happy with results”

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Posted 8 years ago

“They were good value and the people I contacted about a product got back to me in a reasonable time. Answered my question and were helpful.”

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Posted 8 years ago

“Generally whatever motorcycle part l want l am able to find”

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Posted 8 years ago

“It makes my online shopping experience easier”

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Posted 8 years ago

“Some of my orders from e-bay are troublesome but always come to a good end and requests are solved from the team.Overall I am pleased with the website and range of products they offer,however it could be filtered a bit more from false price tags on items which are quite deceiving at first glance.”

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Posted 8 years ago

“They delivered my item. This made me happy.”

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Posted 8 years ago

“I ordered a phone case and it was fast shipping and accurate as to what I ordered”

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Posted 8 years ago

“I buy quite a bit of stuff through ebay and only occasingly am I disappointed with my purchase. Delivery is usually prompt. I think the only really disappointing purchase was two pairs of work trousers but I did get a refund for those so that was good.”

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Posted 8 years ago

“Good prices, easy to use website, deal with any problems effectively and efficiently and keep me updated.”

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Posted 8 years ago

“Was happy with item and delivery”

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Posted 8 years ago

“Excellent service and communication”

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Posted 8 years ago

“They usually have what I need”

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Posted 8 years ago

“Great choice and prices for all pockets”

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Posted 8 years ago

“Let you know when your items are to be delivered .”

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Posted 8 years ago

“cheap price, quick response from ebay”

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Posted 8 years ago

“Quick brilliant service”

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Posted 8 years ago

“Easy and fast delivery, value for money on items I purchased”

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Posted 8 years ago

“cheap cheap”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,140 reviews