Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They're really reliable. I bought an item that never reached to me and I got a full refund right away. No need to request it. That's the way I like shopping online, with the certainty that if something goes wrong with the shipping I won't be scammed.”

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Posted 8 years ago

“Always have products I am looking for at reasonable price and often with free & fast delivery”

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Posted 8 years ago

“I ordered an item from a well reviewed user and within 2 days my account was hacked and someone tried to purchase over $2000.00 worth of gold coins. Although it was caught by eBay, their cyber security shouldn't allow the initial breach. Now my PayPal and bank account is jeopardized.”

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Posted 8 years ago

“Process orders quickly and always arrive in a timely manner, It's always my first 'go to' company for online shopping”

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Posted 8 years ago

“Better things”

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Posted 8 years ago

“They have good Sellers! Sellers Are correct! Good Shipping time, and good products.”

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Posted 8 years ago

“Found exactly wat I was looking very quickly and it was received in 2 days a very happy customer”

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Posted 8 years ago

“Some really good products available. Although also a lot of poor quality products claiming to be other genuine brands when they are not.d”

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Posted 8 years ago

“They made me happy because I get so lazy I cant be bothered to drive one mile to my nearest car parts store to buy t-cut for my car.”

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Posted 8 years ago

“service was very good, easy to buy items”

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Posted 8 years ago

“lower prices”

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Posted 8 years ago

“It's always the best price and you can see if something is popular”

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Posted 8 years ago

“very happy and rssy to use”

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Posted 8 years ago

“The ability to pay from PayPal Account is one of the BEST reasons to buy from Ebay.”

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Posted 8 years ago

“they have good prices and exchange or refunds are easy.”

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Posted 8 years ago

“Easy to use and very happy with results”

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Posted 8 years ago

“They were good value and the people I contacted about a product got back to me in a reasonable time. Answered my question and were helpful.”

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Posted 8 years ago

“Generally whatever motorcycle part l want l am able to find”

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Posted 8 years ago

“It makes my online shopping experience easier”

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Posted 8 years ago

“Some of my orders from e-bay are troublesome but always come to a good end and requests are solved from the team.Overall I am pleased with the website and range of products they offer,however it could be filtered a bit more from false price tags on items which are quite deceiving at first glance.”

Helpful Report

Posted 8 years ago

Ebay is rated 3.1 based on 4,113 reviews