Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,140 Reviews

52 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“Ebay has always been my first choice on where to shop onlime and any time I have an issue they resolve it. I just wish more sellers on there today would remember people come there looking for bargains and good deals.”

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Posted 8 years ago

“cheap price and good quality”

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Posted 8 years ago

“Delivered quickly and on time and the products always come as advertised.”

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Posted 8 years ago

“Easy to bid, easy to pay via PayPal and quickly received product - Bish, bash, bosh!”

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Posted 8 years ago

“I can get loads of my favourite products a lot cheaper than on the high street. I can save loads of pennies!”

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Posted 8 years ago

“Very good service”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“They're really reliable. I bought an item that never reached to me and I got a full refund right away. No need to request it. That's the way I like shopping online, with the certainty that if something goes wrong with the shipping I won't be scammed.”

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Posted 8 years ago

“Always have products I am looking for at reasonable price and often with free & fast delivery”

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Posted 8 years ago

“I ordered an item from a well reviewed user and within 2 days my account was hacked and someone tried to purchase over $2000.00 worth of gold coins. Although it was caught by eBay, their cyber security shouldn't allow the initial breach. Now my PayPal and bank account is jeopardized.”

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Posted 8 years ago

“Process orders quickly and always arrive in a timely manner, It's always my first 'go to' company for online shopping”

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Posted 8 years ago

“Better things”

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Posted 8 years ago

“They have good Sellers! Sellers Are correct! Good Shipping time, and good products.”

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Posted 8 years ago

“Found exactly wat I was looking very quickly and it was received in 2 days a very happy customer”

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Posted 8 years ago

“Some really good products available. Although also a lot of poor quality products claiming to be other genuine brands when they are not.d”

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Posted 8 years ago

“They made me happy because I get so lazy I cant be bothered to drive one mile to my nearest car parts store to buy t-cut for my car.”

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Posted 8 years ago

“service was very good, easy to buy items”

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Posted 8 years ago

“lower prices”

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Posted 8 years ago

“It's always the best price and you can see if something is popular”

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Posted 8 years ago

“very happy and rssy to use”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,140 reviews