Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“Very happy, great service, reasonable and realistic prices, fast delivery”

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Posted 7 years ago

“Fast delivery and professional”

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Posted 7 years ago

“item was as described, great price and delivered early”

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Posted 7 years ago

“Ebay has become a good place to sell again , as Customer Service is vastly improved now with Great Assistance now available to sellers , and swift resolutions to any ongoing issues.”

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Posted 7 years ago

“I could see prices and view Item”

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Posted 7 years ago

“eBay helps you resolve any issues you may have with purchases.”

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Posted 7 years ago

“They picked out deals that would suit me based on my searches. I got my item cheaper and early then expected”

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Posted 7 years ago

“quick delivery, very prompt”

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Posted 7 years ago

“Fast delivery fantastic customer service”

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Posted 7 years ago

“well, i can get a preview of the actual product by allowing to directly communicate like in a physical store.. i can exchange questions , details etc which are not that better done in shops like amazon or so..”

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Posted 7 years ago

“Its always on time”

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Posted 7 years ago

“The website contains everything you could possibly want & at very reasonable prices.”

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Posted 7 years ago

“Easy way to shop anytime of day or night. Instant payment and goods usually delivered quickly.”

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Posted 7 years ago

“Simple lay out, and well organised to research and identify items required. Easy to purchase item and arrange payment via Paypal”

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Posted 7 years ago

“I get very good tool.”

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Posted 7 years ago

“Great deals on great items”

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Posted 7 years ago

“Items are realistically priced and quick delivery.”

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Posted 7 years ago

“A huge range of products at great prices. Easy to communicate with sellers and a choice of post and packaging options to meet the buyer's needs.”

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Posted 7 years ago

“Had a problem with a troublesome seller, eBay sorted the refund and I got everything back”

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Posted 7 years ago

“Able to buy new old stock. A Huge Motorhead fan I am expanding my motorhead collection and helping out others at the same time.”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,113 reviews