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Ebay Reviews

3.1 Rating 4,113 Reviews
53 %
of reviewers recommend Ebay
3.1
Based on 4,113 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 27%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Ebay 1 star review on 11th September 2025
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Ebay 1 star review on 29th June 2025
Nigel Devlin
Ebay 1 star review on 29th June 2025
Nigel Devlin
Ebay 1 star review on 24th June 2025
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Ebay 1 star review on 13th June 2025
William
Ebay 3 star review on 13th June 2025
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154
Anonymous
Anonymous  // 01/01/2019
I like eBay as you can contact the person your buying from direct, and eBay has a strict code of conduct that helps support you if any issues arrive.
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Posted 7 years ago
Always get what I'm looking for on Ebay, usually cheaper than the High Street, it's awesome.
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Posted 7 years ago
i m very happy
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Posted 7 years ago
Easy to list items.lots of buyers. I don't like how PayPal holds your money. When your item is delivered the money should be released.
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Posted 7 years ago
Awsome selection and great prices the shipping is usually on point as well
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Posted 7 years ago
fast dilivery
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Posted 7 years ago
Fantastic range of choice from a nut or washer to cars trucks buses ect. Anything you care to purchase there is always a great choice. That
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Posted 7 years ago
they have some good stuff pretty cheap
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Posted 7 years ago
earlier packages than stated time
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Posted 7 years ago
I ordered a laptop cover from Ebay on Monday evening & it was delivered to me free of charge by Wednesday lunchtime
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Posted 7 years ago
Pain to deal with
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Posted 7 years ago
Easy check out experience and great system in place for unsatisfied buyers. You can always find stuff which you can't get elsewhere all in one place and for a bargain aswell.
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Posted 7 years ago
Everything was processed quickly - delivered almost next day - very happy with everything that came
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Posted 7 years ago
lots of choice of things i could get on the high street
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Posted 7 years ago
I have been buying from Ebay for quite a while though before it was still very easy to buy an item and be very disappointed. These days Ebay have really fixed all those problems and it just feels like such a safer place to shop from! I’m just happy with how you can find anything and communicate directly with the person selling the item. Infact I love it for that reason. And Paypal and Ebay working hand in hand with each other just make it brilliant. I recommend going to Ebay from now on, you can always find what your looking for at mabe even a much better price then in retail.
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Posted 7 years ago
Everything was processed quickly - delivered almost next day - very happy with everything that came
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Posted 7 years ago
Reliable and trustworthy
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Posted 7 years ago
My order came earlier then the expected date so I was more then happy
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Posted 7 years ago
Easy to use website
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Posted 7 years ago
Selection is good post is good competitive as Amazon
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Posted 7 years ago
Ebay is rated 3.1 based on 4,113 reviews