Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“goooooooooooooooooooooooooood”

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Posted 7 years ago

“easy to find products and prices”

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Posted 7 years ago

“Good communication”

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Posted 7 years ago

“quick delivery and good sellers”

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Posted 7 years ago

“they didn't really”

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Posted 7 years ago

“Don't know”

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Posted 7 years ago

“Items arrived on time and exactly as described”

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Posted 7 years ago

“Easy to use service”

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Posted 7 years ago

“done what it seid on tin so very happy”

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Posted 7 years ago

“It's the future....”

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Posted 7 years ago

“Good functional bidding system excellent support quality goods.”

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Posted 7 years ago

“Great service , even when things didn't arrive they dealt with the problem and got me a refund .”

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Posted 7 years ago

“They dealt with all my enquiries and made sure I had a full understanding of the item I bought”

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Posted 7 years ago

“Happy shopping”

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Posted 7 years ago

“I did not receive an item I purchased, the seller refunded my money and ebay also sent me a 10 voucher off my next purchase.”

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Posted 7 years ago

“I have ordered numerous products from this site. However on one occasion the product did not arrive and I was given a £10 goodwill towards another product from EBay. I found this very efficient and caring customer service and I will not hesitate to order again.”

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Posted 7 years ago

“Good prices and qua;ity”

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Posted 7 years ago

“Really cheap sruff, and specially stuff i liked”

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Posted 7 years ago

“Always helpful with everything also everything always arrives on time quick and easy also love the website !”

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Posted 7 years ago

“They didn't. Buyer protection is a joke. It toke over a month to get a refund for an item that was listed that broke eBay's own policy's by being a cheap knock off”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,113 reviews