Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,139 Reviews

52 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying from Ebay for quite a while though before it was still very easy to buy an item and be very disappointed. These days Ebay have really fixed all those problems and it just feels like such a safer place to shop from! I’m just happy with how you can find anything and communicate directly with the person selling the item. Infact I love it for that reason. And Paypal and Ebay working hand in hand with each other just make it brilliant. I recommend going to Ebay from now on, you can always find what your looking for at mabe even a much better price then in retail.”

Helpful Report

Posted 8 years ago

“Everything was processed quickly - delivered almost next day - very happy with everything that came”

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Posted 8 years ago

“Reliable and trustworthy”

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Posted 8 years ago

“My order came earlier then the expected date so I was more then happy”

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Posted 8 years ago

“Easy to use website”

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Posted 8 years ago

“Selection is good post is good competitive as Amazon”

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Posted 8 years ago

“goooooooooooooooooooooooooood”

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Posted 8 years ago

“easy to find products and prices”

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Posted 8 years ago

“Good communication”

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Posted 8 years ago

“quick delivery and good sellers”

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Posted 8 years ago

“they didn't really”

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Posted 8 years ago

“Don't know”

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Posted 8 years ago

“Items arrived on time and exactly as described”

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Posted 8 years ago

“Easy to use service”

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Posted 8 years ago

“done what it seid on tin so very happy”

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Posted 8 years ago

“It's the future....”

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Posted 8 years ago

“Good functional bidding system excellent support quality goods.”

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Posted 8 years ago

“Great service , even when things didn't arrive they dealt with the problem and got me a refund .”

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Posted 8 years ago

“They dealt with all my enquiries and made sure I had a full understanding of the item I bought”

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Posted 8 years ago

“Happy shopping”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,139 reviews