Ebay Reviews

Name: Ebay
Rating: 3.05

3.1 Rating 4,185 Reviews

52 %

of reviewers recommend Ebay

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3.1

Based on 4,185 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Customer Service
Communication Channels	Live Chat, Email

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Cheryl

Danny

Ebay 1 star review on 11th September 2025

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156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have to vent about Ebay. They do not stand behind their word. They always say they stand behind their guarantee, but that is not true. I ordered an item and then sent it back for refund. The seller never did refund my money. I wrote the seller about the refund and he used all kind of excuses for not giving me my refund. One of which, was he said I sent it back to wrong address. Impossible!! I sent it back to address on the package in which it was sent. He also used some very vulgar language.He called me a bad name. I contacted Ebay about this and they never acknowledged my concern. Needless to say, I never got my refund or heard from Ebay. Believe me people, Ebay only cares about the sellers, not the buyers. I will Never deal with Ebay again. P. S. The seller also used price gouging on me. Price gouging and vulgarity is supposed to be against Ebays policies. That's a Laugh!!”

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Posted 6 years ago

“careful money back its a gamble”

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Posted 6 years ago

“Suspended my account indefinitely for not being able to provide invoices! Not only does ebay take a cut of the things I buy to resell but also bans people because we’re “scams” or a high right. Smh. Unbelievable”

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Posted 6 years ago

“Worst ever service I receive from eBay. They never deliver their order on time regardless of pandemic or favorable situation. Customer service is worst at all. Seems I’m being robbed by eBay and their seller agents.”

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Posted 6 years ago

“He comprado varios articulo, pero en mi ultimo pedido me robaron el dinero, el equipo de soporte no me quiso hacer reenvolso y nunca me llego el pedido, cerraron el caso y me dejaron sin voz, nunca me dieron opciones para encontrar el paquete, me quedo sin palabras la forma poco profesional que tienen de obrar,”

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Posted 6 years ago

“NO CUSTOMER SERVICE WHATSOEVER .......HORRIBLE!!!”

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Posted 6 years ago

“The worst experience and during COVID19 DISGUSTING E-Bay let looser on customer Service stay away from them and the worst Elora and James.....the worst people...Block me for selling personal staff on Ebay without any reasons or apologies......Disgusting people..... even during a worldwide problem having the gut to attack people 4 free.....LOOSER & FRUSTRATED....”

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Posted 6 years ago

“The item I ordered was not item shown on the seller provided photo. I tried to return it using eBay provided return label, but the item was returned by USPS. The seller refused to do anything to resolve the issue and there is no "ask eBay to step-in" link available anywhere for me to contact eBay. Again and again, eBay failed me. "Money back warranty" is a lie.”

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Posted 6 years ago

“I recently made a purchase and the seller cancelled , a week later I still haven't received my refund. Contacted eBay through eBay and they requested I provide item number , transaction number and other information. The seller has not replied to my message either . eBay makes it extremely difficult to resolve issues through their help center as every case has it's differences .. Its basically a lesson learned on my part . I buy almost daily on eBay and this experience has me sourcing items from other platforms .”

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Posted 6 years ago

“Never Never Never Buy refurbished item's from Ebay. I bought 2 earphones and withen 4 months I had issues with earphones.. I emailed eBay and chatted over 45 minutes they promised me I will get a response from the seller.. Weeks later still no response.. I chatted with eBay again promises and said if no response eBay cant do anything is out of our hands because eBay rules is after one month once the item was received eBay can't do anything without a response from the seller if the seller dont care eBay dont care simple as that. I had no choice but chack them way in the bin and total loss $300.”

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Posted 6 years ago

“Ebay has been hacked! No one is getting g paid for item sold and your goods are gone forever. DO NOT sell through Ebay during Corona!”

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Posted 6 years ago

“False advertising, I ordered a 2 phone cases one came but it was extremely thin and looks nothing like the picture and as for the other one I ordered it months ago and it still isn’t here yet.”

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Posted 6 years ago

“I placed an order with Ebay on April 11th the company FORURFUTURE I ordered a plush large dog bed. On the 28th I received a small riped up package when i opened it it was not what I ordered, or payed for it was extremely small. I tryed sending it back to find out you have to go through pay pal. The bed was 14.31 shipping to send it back was 14.55 so they make it impossible for returns. EBAY says they guarantee No that's a lie. This is a terrible company. Come to find out FORURFUTURE is made in China. Do your research read reviews before ordering anything. However I do not recommend Ebay to anyone.”

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Posted 6 years ago

“I have an issue with items being auto deleted in my UNSOLD folder. Ebay customer service is giving me the run arround the bush.... not possible to get a straight answer, with a link to their web site to justify the items that got auto deleted. We lost 40 hours of work because of them. They wont even take any responsability !!!!!!”

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Posted 6 years ago

“Very poor customer service during this crisis. It's horrible that we can not speak to someone over the phone regarding our account. Furthermore, the email system has been outsourced to other countries where the employees have no clue what is going on and just send back a generic email saying nothing helpful. I suggest you do not sell anything at this time. Wait until they are up and running again.”

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Posted 6 years ago

“Horrible company for sellers! One situation after another, the buyers on ebay are mentally lazy, and ebay supports their negligence. DO NOT SELL WITH EBAY, it will ultimately cost you valuable time and money.”

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Posted 6 years ago

“Horrible!they just suspended my account indefinetly for nothing,no explanation in email,they just wrote,they decided to suspend my account...i cannot even email them or call...thats so wrong”

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Posted 6 years ago

“eBay asked me to pay for the returned item and said that the seller had the problem to provide the return label. eBay said that the seller is responsible for reimburse the return fee to me later. But, seller failed to do so and eBay closed the case. I filed the complaint for many times via different ways, but never got the response back from eBay. Ebay's "money back" warranty is a joke. For a couple of times disappointed by eBay, I'm walking away from eBay”

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Posted 6 years ago

“EBay commits fraud. The delete REAL and honest negative reviews to help some of their sellers. They have a seller AAA_PCS that has had a few negative reviews, including mine, and the delete the reviews and claim that the review violates their policies but they don't and the won't even tell the writer why. Complete fraud”

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Posted 6 years ago

“Ebay, after many years of so called site and seller improvements is still is miserable disappointment. Unlike Amazon, they still have not figured out ways to distribute visibility of seller listings with any equitable consistency. They have tried to propmote to sellers that if they stopped using text on listings, more photos of products, spent more money on sponsored listings, they would have better performance on the ebay site. But unfortunately, the only true factor is price. Tell me ebay, how does Amazon manage to list, promote and sell products that may be a bit more expensive but which might be more attractive to knowlegeable buyers in terms of quality, brand and other positives? The tie-dyed ebay management has for years relied on computer algorythyms that are outdated to do ALL the work for ebay while management shields themselves from basically all seller contact. It's a lousy platform for sellers and after years of constant worthless seasonal improvements, is known as a junk shoppers low price guarantee.”

Helpful Report

Posted 6 years ago

Ebay is rated 3.1 based on 4,185 reviews