Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“What you can not find in the store can definitely find on ebay.”

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Posted 7 years ago

“good price fast service”

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Posted 7 years ago

“Love eBay. Always purchase from them. Have a massive range to choose from and the customer service is great.”

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Posted 7 years ago

“Great site for buying items at fair prices plus free delivery”

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Posted 7 years ago

“quick delivery”

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Posted 7 years ago

“Slow delivery. A lot of products that you can find. Best price ever.”

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Posted 7 years ago

“The sweater I ordered came in time and it was exactly what I wanted”

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Posted 7 years ago

“Received item next day”

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Posted 7 years ago

“Really Bad Customer Service will never use again”

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Posted 7 years ago

“Good Delivery Service”

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Posted 7 years ago

“I find it a great site to purchase various items. You can buy new and used goods”

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Posted 7 years ago

“The search engine enable me to research what I was looking for and look at options to buy the product. It was easy process after making my choice and even easier to pay through Paypal. I received email notification and was informed where and when my parcel was due to arrive. All in all a very professional swift easy enjoyable experience.”

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Posted 7 years ago

“0 stars not Google on money back stuff bad listing everywhere”

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Posted 7 years ago

“Good quality, good website, good delivery”

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Posted 7 years ago

“By not having to get out of the house thats how.”

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Posted 7 years ago

“Atrocious. No protections for sellers at all. Received harassing and threatening emails from a buyer despite them receiving two items in perfect condition, and as described. Said buyer then demanded refund for both items, and lied about the condition of them for said purpose, and posted an untrue and negative review. Ebay did nothing to help me. Instead, they threatened me with debt collectors, and said buyer now has refund from eBay, AND the items. And i have had to pay again, despite doing nothing wrong. I am down two valuable items, down the money on top of that, and have been treated horrendously, all because someone chose to lie, and wanted money out of me. Never using Ebay again. Disgraceful.”

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Posted 7 years ago

“Grate site easy to buy”

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Posted 7 years ago

“I always find what I need at the best price and rely on them for help and support with my orders”

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Posted 7 years ago

“Quick postage, and reasonable prices.”

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Posted 7 years ago

“Good selection you can usual find what you're after quickly.”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,113 reviews