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Ebay Reviews

3.1 Rating 4,139 Reviews
52 %
of reviewers recommend Ebay
3.1
Based on 4,139 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Ebay 1 star review on 29th June 2025
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Ebay 1 star review on 24th June 2025
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Ebay 3 star review on 13th June 2025
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154
Anonymous
Anonymous  // 01/01/2019
By not having to get out of the house thats how.
Helpful Report
Posted 7 years ago
Atrocious. No protections for sellers at all. Received harassing and threatening emails from a buyer despite them receiving two items in perfect condition, and as described. Said buyer then demanded refund for both items, and lied about the condition of them for said purpose, and posted an untrue and negative review. Ebay did nothing to help me. Instead, they threatened me with debt collectors, and said buyer now has refund from eBay, AND the items. And i have had to pay again, despite doing nothing wrong. I am down two valuable items, down the money on top of that, and have been treated horrendously, all because someone chose to lie, and wanted money out of me. Never using Ebay again. Disgraceful.
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Posted 7 years ago
Grate site easy to buy
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Posted 7 years ago
I always find what I need at the best price and rely on them for help and support with my orders
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Posted 7 years ago
Quick postage, and reasonable prices.
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Posted 7 years ago
Good selection you can usual find what you're after quickly.
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Posted 7 years ago
Excellent for pretty much anything you can think of buying!
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Posted 7 years ago
Nice and simple...easy payement arangements..goods arrived on time..and as described
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Posted 7 years ago
Lot of selections and cheap prices.
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Posted 7 years ago
Everything I have ordered which is a lot always comes on time out of say 25percent maybe a little later but I trust this site for ordering be but I only ever use pay pal that's the one I trust. Thank you
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Posted 7 years ago
Never disappointed with posting service & advanced timing, good. Well described selling items.
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Posted 7 years ago
I ordered something that I wasn't happy about and ebay did everything to help me get my money back
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Posted 7 years ago
I use ebay a great deal as the prices are reasonable. and the service is good.
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Posted 7 years ago
100% satisfaction great srevice
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Posted 7 years ago
I BROWSED AND BOUGHT AN ITEM I LOVED.i got a quick service was also yold when to expet the item giving me time to organise someone to be there for me to receive my parcel.
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Posted 7 years ago
You can always find a bargain on Ebay.
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Posted 7 years ago
Good product at a sensible price.
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Posted 7 years ago
I requested information under data protection and they just choose to ignore me. It should have to go that far in the first place
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Posted 7 years ago
fast service--good prices
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Posted 7 years ago
I was happy with my order it come on time
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Posted 7 years ago
Ebay is rated 3.1 based on 4,139 reviews